Friendly and helpful staff, comfortable beds, spacious and clean rooms. The in-house bar was a nice touch, and the complimentary beer was a pleasant surprise. Wi-Fi worked well. I recommend SureStay Plus Best Western for business trips. I'll recommend this hotel for sure.

The rooms around the pool area were nice and spacious. They had everything we needed for a comfortable stay. the location of the hotel was also great, with easy access to nearby attractions and restaurants. Additionally, the staff at the front desk were helpful and friendly, providing us with useful information about the area.

Our stay was not without issues. the cleanliness of the rooms was subpar, with leftover coffee in the pot, hair in the bathroom, and a foul smell.

The hotel offers a workout room, game room, and comfy beds at a decent price. The staff is friendly.

Felt so taken care of, nothing too much trouble.

The staff was friendly, clean lobby, good restaurant options, comfortable room.

Nothing that I didn't like.

My best friend and I had a great time during our recent stay at Surestay Plus Hotel. We were in town to visit Holiday World and found the hotel's location to be very convenient. The front desk staff, particularly Sonia, was incredibly helpful and accommodating. The pool and hot tub were very relaxing after a long day at the amusement park. The room was comfortable, the sheets were crisp, and the overall cleanliness of the hotel was impressive. The staff was friendly and always willing to assist us. Additionally, having vending machines and change available at the front desk was a nice touch for late-night snacking.

Strongly recommend this hotel.

Front desk staff friendly and helpful. Offered room relocation for mobility assistance. Clean and comfortable rooms for multiple families. Property undergoing noticeable improvements. Good value.

the prices were very reasonable, making it great value for money. Secondly, the hotel's attention to detail was impressive, from the clean rooms with fresh towels to the basic amenities provided. Additionally, the location was convenient as it was close to restaurants and everything I needed. Lastly, I appreciated the breakfast included in the stay, which made it even more convenient for me.

My stay at this hotel was fantastic and I couldn't find any faults or areas that needed improvement.

Comfortable room and great amenities including pool, hot tub, and vending machines. Friendly staff and convenient location for local attractions. Affordable price for a great stay.

During a romantic escape, we enjoyed the relaxing atmosphere and comfortable accommodations. We appreciated the complimentary drinks and the late checkout option that allowed us to sleep in and enjoy the trip. the hotel's central location was a plus, making it easy to explore the town and visit nearby attractions.

While our stay was generally positive, we did have a few minor grievances. the breakfast offered could have been better, as some of the options were stale.

Nice hot tub and pool, friendly staff, crisp sheets, arcade games.

Nothing all excellent.

This hotel exceeded my expectations in several ways. Firstly, the prices were very reasonable, making it great value for money. Secondly, the attention to detail in the rooms, with two queen beds and ample towels, was impressive. Additionally, the hotel's location, although close to an industrial area, was actually quite convenient as it was close to restaurants and everything I needed. Lastly, the staff provided excellent service, and the breakfast included was a great way to start the day.

No complaints, everything was just fine.

The pool and hot tub were very relaxing, with arcade games for entertainment. The room had nice sheets and crisp bedding. Amenities included a hair dryer, iron, microwave, refrigerator, and coffee pot. The lobby had coffee and half and half in the morning, and the breakfast was very nice. The hotel was clean and well-maintained, with a good location and no safety concerns.

Could not be improved in any way.

We were pleasantly surprised with our stay at this hotel. The pool and hot tub were clean and relaxing, and the staff was friendly and helpful. Our room was comfortable and tidy. Breakfast was simple but satisfying. we would recommend this hotel for an enjoyable stay.

We had a fantastic time at Surestay Plus Hotel By Best Western. The pool area was clean and inviting, perfect for relaxing after a long day of exploring. The staff was professional and hospitable, making our stay even more enjoyable. I highly recommend this hotel for a comfortable and enjoyable experience.

We had a fantastic stay at this hotel. The heated pool and hot tub were a great way for us to relax and have some fun. We also enjoyed the arcade games, which made us feel like kids again. The immediate service and cleanliness of the hotel were top-notch. The staff were nice and helpful, and the room was clean and comfortable. it was a wonderful experience.

Nothing, no complaints at all.