The staff, especially Jared, were welcoming and accommodating. The pool and hot tub were refreshing and soothing. The breakfast was really good. The rooms were clean and spacious.

Felt that it is secure, nothing too much trouble.

Clean and comfy room. Separate bedroom and living area. Well-equipped kitchen. Friendly and helpful staff. Refreshing pool and hot tub. Delicious breakfast. Spacious and clean rooms.

Nothing I didn't like to be fair.

Friendly staff, clean rooms, spacious. Husband enjoyed pool table, son loved pool. Great included breakfast. Would highly recommend.

The hotel's convenient location in a bustling business area was a big plus for our family. We were able to easily access nearby attractions and visit family without any hassle. Additionally, the staff at this hotel were exceptionally helpful, going out of their way to ensure our comfort. The front office manager and the night shift staff, Sheila, stood out for their attentive and friendly service, which made a lasting impression on us. We appreciated their willingness to assist with any issues we had during our stay. The rooms were kept very clean and the basic amenities provided met all our needs. The breakfast included in our stay was delicious, with a variety of options to choose from.

Everything was more than satisfactory.

Friendly staff, spacious and clean rooms, refreshing pool, soothing hot tub, excellent breakfast.

Nothing, no complaints at all.

The hotel is conveniently located in a business area, making it a practical choice for families on the go. Additionally, it is close to the campus, which is great for parents visiting their college-bound children. The rooms are always spotless, as mentioned by one frequent guest, and the staff treats guests like family. Guests can also enjoy complimentary breakfast and evening mixes, which provide tasty options for both adults and kids.

One reviewer noted that some of the rooms are located near a basketball court, which can be a bit noisy and might not provide the best night's rest.

Excellent service and well-maintained rooms. The staff was attentive and the daily breakfast was delicious. The location was convenient for my business travel. I would highly recommend this hotel for a comfortable stay.

The staff, especially Jarod, provided excellent customer service and made us feel welcome and comfortable throughout our stay. The hotel was very clean and the rooms were spacious and well-maintained. The hotel offered great facilities, such as a pool table and a pool, which both adults and kids enjoyed. The breakfast provided was delicious and had a good variety of options.

Nothings.

I had a fantastic stay at a Residence Inn in Mettawa. The staff went above and beyond to make me feel welcomed and comfortable. They even remembered my name and greeted me with a smile every day. The room was clean and well-maintained, and the bed was extremely comfortable. The breakfast offerings were delicious and plentiful. The location was convenient, with easy access to nearby attractions. I had a wonderful experience and would highly recommend this hotel.

The staff at this location were welcoming and pleasant. The pool was refreshing and the hot tub provided relief. Our room mix-up was quickly resolved, thanks to the helpful staff. The breakfast selection was surprisingly good.

The staff, especially Jared, was welcoming and pleasant. The pool and hot tub were refreshing and soothing. The mix-up with the room was quickly resolved by Jared to my satisfaction. The breakfast was really good. The room was clean and the beds were comfortable. The separate bedroom and living room area were convenient. The kitchen area, desk, and table were useful.

Felt very cared for, no complaints.

I recently stayed at a wonderful inn in Lake Forest, IL for work. The rooms were spacious and felt like home. The exercise room had up-to-date equipment, perfect for my needs. The walk to work was refreshing and quick. The breakfast was very good, and Miriam from the kitchen staff was friendly and helpful. I highly recommend this inn for a comfortable and enjoyable stay.

The staff at the hotel were extremely friendly and accommodating, making me feel welcome throughout my stay. The pool was refreshing and the hot tub provided a soothing experience. The breakfast offered at the hotel was really good and a great way to start the day.

There were a couple of negatives during my stay. First, I had to leave my room to get ice, which was a bit inconvenient.

I recently had a fantastic stay at this hotel and I couldn't be happier with my experience. The staff was absolutely outstanding, going above and beyond to ensure that I had a comfortable and enjoyable stay. One employee in particular, Jared, stood out with his exceptional customer service. He upgraded my room to a spacious 2-bedroom unit, providing me and my family with all the space we needed. Jared's welcoming attitude and willingness to anticipate our needs made us feel right at home.

My stay at this hotel was excellent and I couldn't find any faults.

Amazing staff and service. Excellent breakfast. Wonderful amenities. Reasonable price. Free tea and coffee. Accommodating and friendly staff. Refreshing pool and soothing hot tub. Great customer service from Jarod

All was perfect.