Best Western Plus University Inn & Suites, Wichita Falls (TX) - Deals & Reviews

The breakfast was well-stocked and featured Texas-shaped waffles, a fun treat for families. The check-in experience was lacking. staff seemed uninterested and unprepared to assist.

Our stay started on a high note but quickly turned sour. Unwelcoming check-in, unkempt rooms with unclean bedding, and a musty smell created a dismal atmosphere. The A/C emitted a burning odor, while thin walls allowed noise from neighbor rooms to intrude. Breakfast was decent, but overall, the experience greatly disappointed.

Check-in was sharp-sharp, and the lady at reception was super friendly. The brekkie was really lekker, especially those Texas-shaped waffles! The bed was flippen comfy, perfect for a proper kip after a long drive.

The staff was very accommodating, quickly resolving an issue with our first room. The second room was clean, though there was some mold in the shower corner. The beds were comfortable, and the free breakfast offered decent options, like eggs and sausage, making it a good choice for families or short stays.

The breakfast included Texas-shaped waffles and was well-stocked at forgiving hours, accommodating families. The lobby featured a coffee and beverage station, along with complimentary cookies that were a pleasant treat. The stay also benefited from updated in-room amenities like microwaves and refrigerators. Additionally, the presence of a small fitness room with 24-hour access was convenient. The atmosphere was enhanced by nature-themed decor, which added a warm touch.

The bed was very comfortable and the staff was friendly and responsive. The TV service was clunky and hard to navigate. Caught some good sleep overall.

Clean room, friendly staff, with a great breakfast that was always well-stocked and a convenient location providing easy access to Highway 281, making it perfect for exploring the area.

No negatives to report.

I enjoyed unwinding in the spacious king guest room. It had all the essentials I needed, including a 42-inch flat screen TV and a microwave. I appreciated the convenient location, making it easy to access nearby attractions. During check-in, the front desk staff made the process smooth despite some minor hiccups with the system. As a European traveler, I found the American comfort level satisfying. I value cleanliness, and my room met those standards.

We enjoyed lounging at the seasonal outdoor pool, a perfect spot to cool off after our long drives. The breakfast options were solid too.

In my wife’s opinion, the hotel needs to improve cleanliness standards for family comfort.

Comfortable bed, great Wi-Fi. Front entrance needs cleaning, lots of cigarette butts around.

The first room we were in had stained bedding, which was a real bummer. We had to switch rooms, and while we got upgraded, the new bed was still unclean. Luckily, the staff was super helpful and provided us with fresh linens. The A/C emitted a burning smell, and the room felt musty. On the bright side, the setup was cozy with a microwave and fridge, and the Texas-shaped waffles at breakfast were a fun touch! Just wish the cleanliness was better.

The stay had its highlights, especially the friendly staff and clean rooms. The fitness area was well-equipped, and the complimentary tea and cookies were a nice touch. However, the breakfast options felt limited, and I wished for better quality. Overall, a decent choice for a short visit.