The staff at Residence Inn went above and beyond to make our stay comfortable and enjoyable. They truly made us feel welcome and were always friendly and helpful. The location of the hotel was perfect for our needs, with easy access to shopping and attractions in Concord. The one-bedroom suite setup was ideal for our family, providing plenty of space and privacy. Despite some minor issues with the hotel's condition, the courteous and polite staff made our overall experience positive. I would recommend this hotel for its welcoming staff and convenient location.

The location was convenient, amazing room, spacious and quiet, separate living area and kitchen, outdoor fire pit, putting green.

Nothing not to love.

The suite was spacious and clean, perfect for a comfortable stay. The staff was excellent and provided helpful assistance. The location was convenient for race fans, with proximity to the track and Hendrick Motorsports. The amenities such as breakfast, pool, and fire pit made the stay enjoyable. The separate vanity and bathroom in the room added convenience for getting ready.

The staff was very accommodating and friendly. The breakfast was delicious with plenty of choices. The 1 bedroom suite with a kitchenette was clean, spacious, and perfect for our family. The firepit was a nice addition and the outdoor space was enjoyable. The hotel's location was great, near the event we attended, speedway, and lots of food and shopping options.

Felt at ease, no complaints whatsoever.

The value for the money was great, and our room was spacious and comfortable. The location was perfect for our needs, and the staff, especially Shelby, were professional, kind, and welcoming.

The breakfast option could have been improved with more choices.

Our family had a fantastic stay at Residence Inn. The room was spacious, quiet, and comfortable. We loved the separate living area and kitchen, perfect for families. The outdoor fire pit and putting green were impressive amenities.

We felt very secure and the staff was always accommodating.

We stayed at Residence Inn for two nights while attending a concert at PNC Amphitheater. The staff was super-friendly and couldn't have been better. The room design was great, with a fully equipped kitchen and a cozy fireplace. We also enjoyed the indoor pool, billiard table, and putting green. The location was perfect, close to everything in the area.

100% Recommend this hotel.

As women traveling alone, we loved the variety of amenities offered at this hotel. From the basketball court and billiards room to the fitness center and pool, there were plenty of options to keep us entertained. The room was spacious and clean, and having a kitchenette with utensils was a bonus. The staff was accommodating and the breakfast was delicious. Additionally, the outdoor space with a firepit was a nice touch.

Felt really comfortable, no complaints at all.

The staff was super-friendly and went above and beyond to make us feel welcome. The rooms were spacious and felt like a real home, with a separate vanity area and bathroom. The hotel had great amenities, including a clean and open pool with toys for kids, a fire pit for s'mores, and a badass grill for cooking. The breakfast was delicious and it was nice to wake up to someone else cooking. As business guests, we appreciated the fully-equipped kitchen and the various recreational facilities like the billiard table, putting green, and basketball court.

Felt safe walking at night, nothing to complain about.

During my New Year stay, I really appreciated the great amenities offered by the hotel. The basketball court, pool, and outdoor lounge area were fantastic and added to the overall enjoyment of my stay. Additionally, the friendly and accommodating front desk staff made check-in and any requests I had a breeze.

There were a few aspects that could be improved upon. I wished there was a separate restroom accessible from the living room, rather than having to go through the bedroom.

I recently stayed at Residence Inn for a quick overnight trip to the PNC amphitheater. The room design was fantastic and I loved the option to cook my own meals. The full fridge with an ice maker was a great convenience. The separate living area was a nice touch and the front desk even called to make sure I was happy with the room. The outdoor space, including the basketball court and pool, were amazing amenities. The friendly and accommodating staff made my stay even more enjoyable. I wish I could take this hotel and experience with me everywhere I travel.

Totally recommend this hotel.

Our stay at Residence Inn was worth every penny. The room was spacious, comfortable, and quiet, with a separate living area and kitchen that we loved. The location was incredibly convenient for our trip, and the staff went above and beyond to make us feel welcome and accommodated, especially Shelby who left a lasting positive impression.

The only thing that could have made breakfast even better would be a wider variety of options available each day.

During my stay at this hotel over Christmas, I enjoyed two key aspects. First, the hotel had a delicious breakfast that was served each morning. It was a great way to start the day and I appreciated the variety of options available. Second, the staff at the hotel were friendly and accommodating. They were always willing to help with any requests or questions that I had. Additionally, the hotel's location was ideal, offering convenient access to various attractions and amenities in the area.

There were a few aspects of my stay at this hotel that I did not particularly enjoy. First, the hotel allowed pets on the premises, which resulted in frequent barking and a strong smell in the hallways at times.