The best aspects of my Christmas stay were the friendly staff and the clean rooms. the staff was welcoming and made us feel at home during our stay. the rooms were well-maintained and provided a comfortable space for us to relax. Additionally, the hotel's location was convenient, with easy access to key attractions and amenities in the area. It was also a plus that we were able to enjoy playing basketball in the courtyard.

The worst aspects of my stay were the lack of attention to housekeeping and the limited breakfast options. It was disappointing that the room was not properly cleaned and that housekeeping did not consistently come to clean the room throughout our stay.

During my recent stay at Residence Inn, I was pleasantly surprised by the spacious and comfortable rooms. The beds were plush and provided a great night's sleep. I also enjoyed the convenience of having a basketball court in the courtyard, which added an element of fun to my stay.

Although the hotel was not easily accessible to nearby food options, it was a short commute to reach the restaurants and convenience stores in the area. Lastly, the peaceful and quiet atmosphere added to the overall pleasant experience.

Friendly and helpful staff. Spacious and clean rooms. Great location near shopping and dining options. Consistent world-class service. Peaceful and quiet atmosphere. Well-maintained property. Plenty of plugs and USB connections. Near attractions like Longwood Gardens

No negatives from this place.

Staff helpful with nearby stores. Secluded and pretty location. Prompt service and fulfilled requests. Will return after pool reopens. Close to shopping and food options.

We got a great value for our money at this hotel. The room was spacious and clean, and the location was convenient with many shopping options nearby. The staff was exceptional, treating us with pleasant manners and going out of their way to ensure our comfort.

The breakfast selection could use some improvement with more variety and options.

The staff at the hotel were friendly and helpful throughout my stay, making me feel welcome and ensuring I had everything I needed. the size of the rooms was impressive, giving me plenty of space to relax and unwind after a long day. the cleanliness of the rooms was exceptional, with thorough cleaning and attention to detail.

The housekeeping service fell short during my stay. They missed cleaning my room for several days and did not rectify the issue even after I reported it to the reception.

Clean rooms, helpful staff, great location for shopping and food options. Enjoyed the indoor pool and complimentary breakfast.

Staff friendly, helpful. Clean rooms, good location. Would return.

The staff was friendly and helpful, providing information about nearby stores and offering prompt assistance. The hotel had a beautiful facility in a secluded area with convenient access to shopping options and food. The rooms were clean and spacious, and the location was close to my client's office in West Chester.

There was nothing I didn't like.

The hotel offers great value for money. The prices are reasonable and the attention to detail is commendable. The location in West Chester is convenient, with easy access to nearby attractions. The staff provides excellent service and is always friendly and helpful. The basic amenities are well-maintained and the rooms are super comfortable, clean, and spacious.

Everything was satisfactory.

The location of the hotel is convenient for those visiting West Chester, with easy access to nearby shops and restaurants. The staff is friendly and helpful, always going the extra mile to ensure a pleasant stay. The rooms are spacious, clean, and well-equipped, providing a comfortable space for families with kids to relax. The breakfast options are delicious and satisfying, providing a good start to the day. Additionally, the hotel offers facilities such as a pool and fitness center, adding to the overall convenience and enjoyment of the stay.

The hotel could improve its housekeeping services to ensure that guests receive all the necessary amenities, such as extra towels and pillows, without having to repeatedly request them.

The staff made me feel so welcome from the moment I walked through the lobby doors. the rooms were so clean and spacious - it felt more like an apartment than a hotel room. the location was perfect for my business meetings, with easy access to major highways and plenty of dining options nearby. Plus, the complimentary breakfast was a great way to start my day, with plenty of tasty options to choose from.

While my stay was fantastic overall, there was one minor issue with the water pressure in the shower. It wasn't a huge deal, but it was slightly lower than I'm used to.

I recently stayed at the Residence Inn in West Chester for my client's go live. The staff here is absolutely amazing - always friendly, helpful, and eager to make my stay better. The rooms are spacious, clean, and well-maintained. The location is convenient for my business needs in West Chester. This hotel truly feels like a home away from home whenever I am in town.

The staff was incredibly friendly and helpful, making me feel right at home. They went above and beyond to ensure my stay was enjoyable. The location was also convenient, with plenty of shopping and dining options nearby. The cleanliness of the rooms was impeccable, and the room size was perfect. I also appreciated the option to choose from different room types. the facilities and amenities exceeded my expectations.

It felt like visiting family, there was no reason to complain.

I was pleasantly surprised by the value for money at this hotel. The prices were very reasonable for the quality and amenities offered. The attention to detail in the rooms was impressive, with a modern and spacious design that made me feel comfortable and relaxed. As a rewards member, I felt well taken care of by the friendly and helpful staff. The basic amenities provided everything I needed for a comfortable stay, and I especially enjoyed the breakfast in the morning, even if it did start a bit late at 7 am.

All was satisfactory.