I recently had the opportunity to stay at Surestay Hotel By Best Western and I must say, it was a pleasant experience. The hotel was clean and well-maintained, with a helpful and friendly staff. The room I stayed in was comfortable and equipped with all the necessary amenities. The location was convenient, making it easy to explore the area. I would definitely recommend Surestay Hotel By Best Western to others looking for a comfortable and enjoyable stay.

Nothing it is perfect. 🌟

Ground-floor room was easily accessible. Front desk clerk was super friendly and made check-in a breeze. The bed was incredibly comfortable, and having the option to smoke was a nice bonus. The location was IDEAL, with easy access to the freeway. The price was reasonable, especially considering the included breakfast with make-your-own waffles. The room was clean and the TV and AC were in working order. a very pleasant stay!

Newly remodeled room, fair price, exceeded expectations. Convenient location, quick check-in/out. Ideal for tired travelers.

The location of this hotel is simply mind-blowing, with easy access to all the attractions. The newly renovated rooms are super clean and comfortable, offering a jaw-dropping experience. The staff is incredible, providing exceptional service round the clock. Amenities like free wi-fi, on-site car park, 24-hour reception, and a 24-hour business centre add great convenience. The hotel also offers an exercise gym and self-service laundry facilities. With a lift for easy accessibility, the rooms are equipped with a microwave and refrigerator. Express check-in/-out ensures a hassle-free stay. The stationary bike in the gym is a GREAT addition. The breakfast spread is absolutely delicious. Wheelchair access and a pet-friendly policy make this place inclusive for all. The air conditioning system keeps the rooms comfortable, and the property is completely non-smoking.

Convenient location near popular attractions and amenities, making it easy to explore the area. Affordable rates that provide good value for the price.- Clean and comfortable rooms, providing a pleasant stay for guests.

Outdated and worn-out rooms, in need of renovations to improve the overall quality. Inattentive and unfriendly staff, lacking in customer service skills.

I recently stayed at the modernistic Rockford hotel for one night during my 17-hour drive from Pennsylvania. The updated décor was impressive, and the room looked newly remodeled. I could still smell the fresh paint when I entered. The front desk staff was helpful, and the woman quickly unclogged my shower. I appreciated having my own parking space right in front of my room on the first floor. The air unit had a fan-only mode, which provided soothing white noise. The heat was high and welcoming upon arrival. The clean table and countertops were a nice touch, and the area and people were pleasant. the hotel exceeded my expectations, and the fair price made it even better.

100% Recommend this hotel.

I stayed at Surestay Hotel for one night and it was conveniently located near my destination. The front desk clerk was extremely friendly and made my stay enjoyable. The ground floor room was a plus. Despite the initial warm temperature, the air conditioning eventually kicked in and the room became more comfortable throughout the night. a decent experience.

Couldn't recommend more this hotel.

The new floor and TV setup were nice. The parking setup with individual spaces in front of each room on the first floor was convenient. The woman at the front desk was responsive and even unclogged my shower herself. The air unit had a fan-only mode, which provided white noise. The heat in the room was nice and high. The table and countertops were clean, and the area and people were pleasant.

I felt immediately at home and had nothing to complain about.

During my recent stay at a hotel in Rockford, I had a very positive experience. The room I stayed in was clean and comfortable, with no issues whatsoever. The staff were friendly and attentive, ensuring that I had everything I needed for a pleasant stay. The location was convenient and allowed easy access to nearby attractions and amenities. I can confidently recommend this hotel for a satisfying stay.

Convenient location, recently renovated room with a fresh scent. Reasonable price for the quality. Friendly staff who found a room for us despite a mix-up. a better experience than expected.

Cleanliness: The room was spotless and welcoming upon arrival. Hotel facilities: The recently updated hotel had everything I needed for a comfortable stay. Location near restaurants and gas stations: This city has a variety of dining options within walking distance, as well as convenient access to gas stations.

No complaints.

Climate control and HD TVs were great. Convenient location near Interstate 90. The front desk clerk was friendly and helpful.

Room quality was inconsistent. Some rooms had worn floors and stained blankets.

Convenient location near bus terminal and dining options. Friendly and helpful staff. Clean rooms with laminate floors.

We arrived at the hotel and were quickly greeted at check-in. The location was convenient, as it was close to many restaurants and shopping. Our room was comfortable and clean, with a cozy bed and a spacious bathroom. The staff provided excellent service throughout our stay, promptly addressing any concerns we had. the parking was readily available and directly in front of our motel room, making it convenient for us to come and go.

There were issues with noise from other rooms, particularly with doors slamming and heavy walking. This was a bit disruptive to our sleep at times.

We had a fantastic stay at this hotel. The staff, especially Vee at the front desk, were extremely kind and helpful. The hotel was very clean and offered excellent value prices. We loved the convenient location, as we were able to walk to the nearby bus terminal and enjoy dining at the Thunder Bay Grill next door. The water pressure in the shower was great, and the WiFi connection was reliable. We also appreciated the laminate floors in our room.

Almost perfect.