I chose this hotel for a convocation and the courteous and professional staff ensured that my meeting was productive and successful. Their assistance made my stay seamless, allowing for a focused and efficient event.

I missed having a reliable printer and scanner service available for my work needs.

At my first stay, the staff helped with directions. This place has everything I need: Wi-Fi, indoor pool, fitness center, and a restaurant. On-site car park was convenient. Coming back for Easter.

The hotel’s location is excellent with all main attractions within a 5-10-minute walk, including access to the ferry into Boston. The Regatta restaurant in the hotel is a nice spot to grab a bite as well. Rooms are clean and comfortable, with great service from the friendly staff. The pool area is also very nice.

Monday mornings can be noisy due to the garbage trucks which wake up guests early.

I had a great experience at Waterfront Hotel & Suites in Salem. The location was perfect, within easy walking distance of everything I wanted to do. The facilities were spotless and the staff was incredibly friendly and helpful. I especially loved the delicious food at the restaurant and the warm and relaxing pool.

The hotel is centrally located at the heart of the historic district, which is perfect for exploring Salem's attractions. It's within walking distance of all the main tourist areas, making it incredibly convenient for sightseeing. The rooms are comfortable and the beds are cozy, ensuring a good night's sleep after a long day of exploring. Additionally, the staff are friendly and provide excellent service, which adds to the overall positive experience at this hotel.

No issues were experienced during our stay.

Check-in was a breeze and the staff were friendly. The rooms were clean and the bed was extremely comfortable. The location of the hotel was perfect, with great dining options and attractions nearby.

The towels felt rough and uncomfortable, as if they were starched. Housekeeping was not efficient, as my room was not cleaned despite being told it was available.

We absolutely loved the beds at the hotel - they were so comfortable and provided us with great nights' sleep. The location was perfect for our weekend in Salem as we were able to walk everywhere, and the free parking was a great bonus.

Felt very lucky, no complaints.

I recently stayed at the Waterfront Hotel & Suites for a weekend getaway. The staff was professional and the rooms were spacious and comfortable. The bathroom was clean and well-lit, with ample bench space. The beds were also very comfortable. The hotel's location was convenient for exploring downtown Salem and its many attractions. a great experience!

100% Recommend this hotel.

The value for money was great, and our room was clean and comfortable. The location was perfect, allowing us to easily walk to all the attractions and restaurants. The staff were friendly and helpful throughout our stay.

The breakfast selection could be improved with more vegan-friendly options.

Convenient location, close to attractions and bars. Efficient check-in, clean room with comfortable bed. Friendly staff, kind and welcoming waitress at breakfast. Enjoyed the food and mimosas. Will return on next visit.

I had a wonderful stay at this hotel. My room was clean and comfortable. The location was perfect, allowing me to easily walk to all of the attractions in the area. The staff was welcoming and helpful throughout my stay. I especially enjoyed the delicious food at the Regatta pub. I highly recommend Waterfront Hotel & Suites!

The pool, sitting areas, and firepit tables were a nice touch. Complementary toiletries were heavenly. Conveniently located in the center of historic district, walking distance to museums, shops, and restaurants. Clean, well-appointed hotel with fantastic staff offering great recommendations.

Felt really comfortable, no complaint.

The hotel's central location allowed us to conveniently explore all the main attractions within 5-10 minutes of walking distance. We were also pleased with the easy access to shops and various activities in the area. the rooms had comfortable beds, and the restaurant on-site provided decent food options.

The reception staff lacked enthusiasm and didn't provide the level of service we expected during check-in and check-out.

Das Personal war sehr freundlich und hilfsbereit, abgesehen von einer Person. Das Hotel liegt ganz in der Nähe des Stadtzentrums und der Altstadt. Die Sauberkeit des Zimmers war top und das Hotel verfügte über gute Einrichtungen. Parken war entweder kostenpflichtig auf einem großen Parkplatz neben dem Hotel oder kostenlos in fußläufiger Entfernung, zum Beispiel auf dem Parkplatz "La Manufacture". Die Anbindung an öffentliche Verkehrsmittel war ebenfalls gut. Insgesamt war dieses Hotel eine hervorragende Wahl für unseren Aufenthalt.

Alles war fantastisch.

Great value for the money, comfortable room, and convenient location in Salem. The staff were friendly and accommodating.

Food for breakfast could have been better.