I had a fantastic stay at the Holiday Inn in Knoxville. The location was perfect, close to downtown without inflated prices. The beds were incredibly comfortable, and I enjoyed having a Keurig in the room. The hotel was clean both inside and out, and the staff was friendly and accommodating. com, and the check-in process was smooth thanks to Jamal at the front desk. I would highly recommend this hotel for a comfortable and convenient stay.

Great value for the money, the room was comfortable and clean. The hotel's location was convenient and the staff was friendly and helpful.

Breakfast option could be improved by offering a wider variety of choices.

This hotel is a great place to stay! The staff is fantastic, providing helpful local information and great service overall. The rooms are clean, spacious, and equipped with a great television. Additionally, the location is convenient, with many restaurants nearby and the prices are great for the value for money.

All aspects of our stay were great - nothing could have been better.

As a disabled traveler, I was impressed with the accessibility of Holiday Inn Knoxville N - Merchant Drive. The front desk manager was friendly and accommodating, making my check-in process smooth. The hotel had spacious elevators that were easy to navigate, and my room was amazing, with a comfortable bed and a large TV. The location was ideal, being close to restaurants like IHOP and Red Lobster, without having to deal with heavy traffic. I had an amazing experience and would highly recommend this hotel.

I felt really comfortable during my stay and had no complaints.

The newly built motel/hotel offers clean and spacious rooms with modern fixtures, including a sliding glass door in the shower. The bed is comfortable with a thick mattress. The friendly staff works well as a team, and the breakfast buffet is enjoyable. The balcony provides a great view for a morning sunrise. The hotel is accessible and accommodating.

This hotel offers great value for the money, with affordable prices and attention to detail. The location is convenient, with restaurants nearby, and the staff is friendly and helpful. The rooms are comfortable, with cozy beds and pillows, and spacious bathrooms. I loved the great television and the option of having a bathtub. The breakfast included in the stay was delicious, especially the eggs cooked over easy. Plus, the friendly service made my stay even more enjoyable.

All was fine during my stay.

The hotel facilities were impressive for the price, and the breakfast included delicious bacon and eggs. The pool was well-maintained and popular with families. The room was beautiful, with a comfortable bed and a nice selection of TV channels. The front desk staff and house attendants were friendly and helpful. The location was convenient, and I enjoyed exploring the area.

Strongly recommend this hotel.

Brand new and very clean. The room was extremely clean and well decorated. The beds were comfy. We had breakfast in the cafe the next morning. The food was really good and the staff was friendly.

I didn't care for the sink being across the hall from the shower/toilet room. It made the shower room tiny and forced you to take all your clothes into the small, humid space.

Great value for the price. Clean rooms, well-maintained facilities. Comfortable beds and pillows like heavenly clouds.

Felt like home, nothing too much trouble.

Very friendly and helpful staff. Clean and spacious rooms. Comfortable beds and good TV channel selection. Convenient location and nice facilities. Good breakfast with bacon and eggs. Accommodating for special requests. Price is reasonable. Nice pool enjoyed by families.

Cannot find any fault.

I had a fantastic stay in this hotel. The room was super clean and extremely comfortable, and the staff was friendly and helpful. The hotel facilities were great, and the location was perfect for my trip. Additionally, the transportation services provided, including the private bus to the game, were a huge bonus.

Nothing not to love.

The hotel room was very comfortable and clean. The bed was great, providing a good night's sleep. The breakfast in the morning was tasty and satisfying. The staff was friendly and helpful, making us feel welcome.

There were a few issues during our stay. the location was not ideal with many random people walking in and out of the hotel, creating a safety concern.

Convenient location near restaurants with good parking and lighting. Brand new hotel with comfortable beds, Keurig and fridge in room. Friendly staff for a pleasant experience. Great breakfast buffet and balcony for enjoying sunrise. Elevators and design provide easy accessibility.

Great location - close to restaurants and easily accessible from major highways. The staff was friendly and accommodating, providing excellent service. The rooms were clean and spacious, with comfortable beds and soft pillows. We enjoyed the peace and quietness of the rooms, making it a perfect spot for a romantic escape. The hotel also offered free Wi-Fi, which was a nice bonus.

There was no complimentary breakfast and we had to pay for it separately. The Wi-Fi connection was unreliable, constantly dropping and requiring multiple reconnections.

During our stay at the Holiday Inn in Knoxville, we encountered a few minor inconveniences but overall had a positive experience. One particular situation stands out, and that was when we had an issue with our reservation. Similar to some other guests, we arrived at the hotel and were told that our reservation couldn't be found. However, the hotel staff quickly resolved the issue and found our reservation after a short delay. Although it was a bit frustrating, the staff was apologetic and the problem was resolved efficiently.