I recently stayed at the Sheraton in Carlsbad for 9 nights with my family. From the moment we checked in, Johnny provided exceptional service, going above and beyond to ensure our happiness throughout our stay. The hotel itself was immaculately clean and the beds were incredibly comfortable. We also enjoyed the stunning views from the upper floors. The location was perfect for a weekend getaway, and even though it wasn't far from my house, it provided a refreshing change of scenery. The amenities were top-notch, and I felt completely safe staying in the clean and well-maintained room during these uncertain times.

I can confidently recommend this hotel.

As a solo traveler, I felt completely safe staying at the Sheraton Carlsbad Resort & Spa. The room was clean and comfortable, and I appreciated the small details like the super comfy bed with lovely pillows and the provided small loofa. The location is great, especially for those visiting Legoland. It's also a convenient option for a weekend getaway, offering nice amenities and a nearby location to unwind from work.

I felt good about my stay at the Sheraton Carlsbad Resort & Spa and had no complaints whatsoever.

I had a wonderful stay at this luxurious hotel. The staff was incredibly helpful and went above and beyond to make my experience memorable. They even covered my valet expense, which was a kind gesture that truly made my night better. The hotel is not only clean, but the beds are also incredibly comfortable. I enjoyed the breathtaking views from the upper floors, which added an extra touch of luxury to my stay. Additionally, the complimentary shuttle service was a pleasant surprise. It took me to my nearby business meeting and even dropped me off and picked me up from the premium outlets.

This hotel is highly recommended for families looking for a memorable and comfortable stay.

The location of the hotel was perfect for our family getaway. We were able to easily access the theme park, outlet shopping, and the beach with the complimentary shuttle service. The room was comfortable and the bathroom was clean. The staff provided great service, and we enjoyed a delicious breakfast every morning. The pool was fantastic and we even got to make s'mores!

The price for the room was a bit higher than we expected.

Beautiful property close to Legoland, helpful staff, fantastic restaurant with amazing service, stunning lobby and comfortable beds.

Aspect: Nothing that I didn't like.

We had a fantastic stay at this luxurious hotel! The rooms were spacious and comfortable, and the prompt room service made our stay even more enjoyable. The staff were friendly and accommodating, from the registration desk to the restaurant. We were especially impressed with the complimentary shuttle service, which took us to our business meeting and the nearby premium outlets. The location of this hotel is perfect, and everything looked clean and smelled good. We also loved the variety of amenities available, such as the heated pool and huge hot tub.

This hotel is highly recommended for its comfortable and luxurious accommodation, friendly staff, and great location.

The location of the hotel was perfect for a city trip, with easy access to key attractions and amenities. The staff at the hotel was incredibly friendly and provided excellent customer service. The rooms were spacious and comfortable, making it a great place to relax after a long day of exploring.

The hotel restaurant did not provide a satisfactory dining experience, with slow service and an unresponsive kitchen. Additionally, the housekeeping service was not up to par, with long waiting times and unresponsiveness to guest requests.

Our stay here was great! The location is perfect - close to the beach and with a complimentary shuttle service. The staff was friendly, and the room amenities, like the ironing facilities and balcony, were convenient. We enjoyed the onsite restaurant, especially since the locals come to use it as well. The swimming pool and spa facilities were top-notch and we also appreciated the free wi-fi in the rooms.

In summary, this place is amazing! The location is unbeatable and the hotel offers great services that enhance the overall experience.

We had a fantastic stay at this luxurious hotel. The location is lovely, with LEGOLAND within walking distance and convenient entrance just for hotel guests. The complimentary shuttle service was a great bonus, taking us to our nearby business meeting and dropping us off at the premium outlets. The rooms were comfortable and spacious, and the prompt room service was top notch. The staff was incredibly friendly and accommodating, making us feel right at home. We also appreciated the dog-friendly policy, which is perfect for those with young families. The pool area and restaurant facing the pool were definitely the highlights of our stay.

We highly recommend this hotel for families.

Friendly staff at all areas. Clean rooms with fresh-smelling halls. Convenient location for Legoland. Beautiful pool and large hot tub. Kids activities in lobby in mornings.

The free bottle of wine was a nice touch and the location was perfect for our romantic getaway. It was easy to walk to the nearby attractions. We really enjoyed the pool area and the comfortable lounge chairs.

The service was slow and our room was not cleaned properly. We had to ask multiple times for clean towels and the staff seemed disinterested in helping us.

I had a great stay at Sheraton. The location was perfect for easy access to Legoland, which was just a short walk away. The hotel itself was clean and well-maintained. I particularly enjoyed the modern and comfortable room, with all the amenities I needed. The on-site restaurant had delicious food at reasonable prices. The pool, although not overly big, was a nice spot to relax after a long day. I had a wonderful experience at Sheraton Carlsbad Resort & Spa and would recommend it.

The property was beautiful with a convenient back entrance to Legoland. Nice and helpful staff. Peaceful surroundings and privacy of the room. Comfortable beds, pillows, and linens. Walking distance to Legoland with available shuttles. Quiet area. Best part was the pool area and restaurant facing the pool.

Nothing to complain about at all.

The room was spacious and comfortable, with all the amenities I needed. The hotel's location was perfect, close to key attractions and in a convenient area. I really enjoyed the cleanliness of the hotel, from the rooms to the common areas.

It caused a lot of confusion and hassle upon arrival. The room service was poor, with basic necessities such as toilet paper running out and phones not working.

Rooms were clean, with fresh-smelling halls. Beautiful pool and lovely landscape. Convenient entrance to nearby LEGOLAND. Complimentary gelato and wonderful live music. Prompt assistance with key issue.