I had a fantastic stay at this hotel. The staff were incredibly friendly and helpful, especially Yolanda from the breakfast crew. The hotel facilities were clean and well-maintained. The location around the Jax Airport area was convenient and safe. After a horrific booking experience down the road in an unsafe location, this hotel was a breath of fresh air.

Nothing, no complaints at all. Perfect stay.

I recently stayed at Springhill Suites for a couple of nights for a business meeting. The breakfast was exceptional, with delicious sausage and freshly cooked waffles. I have to mention the lovely lady, Gloria, who took care of the breakfast line. She went above and beyond by making me a fresh cup of coffee when she noticed it was a bit cold. The staff at the front desk was also amazing, turning a problem with room keys into a positive experience by personally escorting guests to their rooms. The rooms were great, and even though the TV menu was incorrect, the front desk clerk was friendly and accommodating. the staff made me feel welcome and the location was conveniently close to my meeting.

Would definitely recommend this hotel.

The room was nice and spacious, with comfortable beds. The fitness center looked decent and the breakfast was good. The staff, especially the breakfast staff, were friendly and helpful.

The night staff was rude and unprofessional. There were issues with the shuttle service and the front desk staff were not able to assist with simple requests, such as providing change for the laundry facilities.

Continental breakfast satisfactory. Night staff attentive to father's needs. Clean facility with comfortable beds. Good location near Walmart and restaurants. Informative and friendly front desk staff.

I recently stayed at this hotel and had a great experience. First of all, the prices were very reasonable and I felt like I got a lot of value for my money. The staff was friendly and provided excellent service throughout my stay. The rooms were exactly what I expected - spacious, clean, and comfortable. The location was also very convenient, especially for those traveling to the nearby airport. Additionally, the breakfast had a good variety of food and it was a great way to start the day before heading off on our adventures. I found this hotel to be up to par with other Springhill Suites I've stayed in and I would definitely recommend it.

Although everything else was fine, there was a slight issue with a bad smell in the room. Luckily, the AC helped mask the smell and it got better over time.

I recently stayed at Springhill Suites in Jacksonville for a quick business trip. The hotel was conveniently located and easy to find. The laundry area was a great bonus, and I appreciated the small market store with affordable prices. The rooms were impeccably clean and the staff was incredibly friendly and helpful, always with a smile. They even provided quick assistance when my daughter accidentally burned her hand. The breakfast options were delicious and offered a good variety for everyone. I loved my stay and would definitely return!

Strongly recommend this hotel.

Front desk staff friendly. Clean room. Adult drinks available after hours. Good location for dining and shopping. Great breakfast with delicious waffles.

We had a great stay here at this hotel! The location is perfect for families with a nice shopping center in between two areas. The service was exceptional with room service, shops and laundry conveniently on site. The rooms were well-equipped with all necessary amenities and comfortable seating area. The staff was friendly and accommodating, even offering a shuttle service to and from the airport. The leisure swimming pool and sun terrace were a great way to unwind and the free Wi-Fi was a nice bonus.

This hotel is highly recommended for families looking for a comfortable and convenient stay.

The staff were friendly and made us feel right at home. The rooms were spacious for the price and the beds were comfortable. The breakfast had delicious biscuits and the hotel had a well-stocked shop. The air conditioning was a relief in the hot Florida weather. Check-in was quick and hassle-free.

Felt at ease, no complaints whatsoever.

The value for money at Springhill Suites was excellent, and the room was comfortable with a nice lobby. The location was convenient, and the staff, especially our housekeeper Tonya, were friendly and helpful.

The breakfast selection could be improved with a greater variety of breads and bagels.

We had a fantastic time on our budget getaway to the northern Florida Gulf coast, and the hotel was exactly what we needed. The location was perfect with several restaurants and shops nearby, and the proximity to the port was a great plus. The room and bathroom were clean and spacious, and we received excellent service from the staff. The breakfast was adequate and included fluffy eggs and a good selection of toast.

We loved the spacious rooms, especially when traveling with kids. The pool was also a nice amenity, providing a fun and relaxing atmosphere. The location near the airport and the convenient airport shuttle made our stay very convenient. Additionally, we appreciated the later check out time and the fact that breakfast was included. The breakfast offered a good variety of options, with a special mention for the tasty turkey option on Sunday. the hotel facilities were clean and well-maintained, and the staff was friendly and accommodating.

Everything met our needs and expectations.

Clean lobby, comfortable beds, friendly staff, convenient location, good breakfast.

The staff at the hotel were very friendly and helpful. They made us feel welcome and were always willing to assist us with any questions or concerns we had. Additionally, the suite we stayed in was spacious and comfortable, providing plenty of room for our family. The hotel also had a convenient location, close to key attractions in the area and providing easy access to transportation options.

Our stay at the hotel was marred by a few negative experiences. there were multiple occasions where noise from other guests disturbed our peace and quiet.

Great value for the money, clean and comfortable rooms. Convenient location near airport and within close proximity to dining and shopping options. The staff was friendly, helpful, and always had a smile.

The breakfast offerings could be improved with more variety.