The staff was awesome, friendly, and helpful. The hotel was clean and well-furnished with comfortable beds and plenty of pillows. The free parking and well-lit parking lot were convenient. The hot breakfast was delicious and made to order. Security guards were protective.

Could not be improved in any way.

Attentive staff, comfortable bed, helpful shuttle service, clean laundry area, good internet.

Nothing.

We had an amazing stay at Fairfield Inn & Suites! The staff was friendly and helpful, and the front desk receptionist made us feel welcome even though we checked in late. The room itself was spacious, clean, and incredibly comfortable. We loved the breakfast spread, which was one of the best we've had so far. The hotel also offered great prices, making it a perfect choice for budget-conscious travelers like us.

We felt so well taken care of during our stay that we have no complaints at all.

The rooms were really nice and the bed was big and comfortable. The bathroom was gorgeous with black and grey stone. The room was very clean and everything was within reach. There was nice furniture and a super comfy bed. Joel at the front desk was kind, informative, and followed up after check-in with a phone call to ensure my satisfaction. The breakfast was very good.

Felt privileged, no complaints.

This hotel offers great value for money, with affordable prices and attention to detail. Its location just off the highway makes it convenient for travelers, and there's ample parking available across the street. The staff provide excellent service, ensuring that the basic amenities are always taken care of. The rooms are always clean and comfortable, with the option for two queen beds, and breakfast is included for a satisfying start to the day.

Everything was fine, no improvements necessary.

Our stay at this hotel was fantastic. The staff was friendly and accommodating, answering all our questions thoroughly. They even went out of their way to ensure we had all applicable discounts available. The hotel facilities were great, with a contemporary design that we loved. The on-site restaurant provided a conveniently located oasis after our long drive. We also appreciated the free shuttle service to the ferry, which made getting around this location on the island very easy. the staff, cleanliness, hotel facilities, and transportation options were excellent.

Nothing not to love.

This hotel has a great value for money with its affordable prices and basic amenities. The location is very convenient, with easy access to the free ferry that goes to Manhattan. The staff provides excellent service, and the rooms are always clean. Plus, breakfast is included!

All was good.

The rooms were spacious and clean, with a modern design that appealed to my taste. The staff were friendly and always had a smile on their faces, making us feel welcomed. The shuttle service provided a convenient way to get around, especially to the nearby ferry.

There were a few minor issues during our stay. The walls seemed a bit thin as we could hear noise from adjacent rooms.

On a budget, easy access to West Shore Expressway, well-lit parking, friendly staff, clean room, comfortable beds, hot breakfast included.

Felt fine, no major issues.

Great location, clean rooms and friendly staff. Spacious enough for comfortable stay. Decent coffee and breakfast options available. Sufficient parking arrangements need to be made. a pleasant stay.

Friendly staff, beautiful room, nice bathroom, good food at the restaurant, free shuttle to the ferry, clean hotel.

Was all great.

The hotel is located near Newark airport and provides shuttle service to get to the ferry terminal. The rooms are modern, clean, and of good quality. The bathroom is spacious and clean. The staff provides excellent customer service and is attentive to guests' needs.

Some guests reported poor breakfast and unpleasant staff in the breakfast area.

The hotel had a fantastic staff that provided excellent customer service. The rooms were clean and comfortable, with incredibly comfortable beds. Eric at the front desk was particularly fantastic. The location was also great, with plenty of nearby restaurants.

Felt really welcomed, no complaints.

We had an excellent stay at this place. The hotel was in a great location, close to the ferry terminal and city activities. The shuttle service was a bonus. The staff provided great service from the moment we arrived with a welcome drink to the checkout with late check-out available. The room amenities were excellent with soundproofed rooms, comfortable beds, and a flat-screen TV. The dining restaurant provided a continental breakfast, snacks, and a buffet dinner with service beyond expectations.

We had a flying visit to Staten Island and chose Fairfield Inn for our one-night stay. The brand-new building was impressive, and the room itself was spacious and updated. We were pleasantly surprised to find two full bathrooms, one with a jacuzzi tub. The king bed was incredibly comfortable, and the toiletries provided were a nice touch. Despite the hotel being new, the staff seemed experienced and attentive to our needs. The easy access to the hotel and its convenient location near the people we were visiting made our stay even more enjoyable. I would highly recommend Fairfield Inn for a comfortable and convenient stay in Staten Island.