Value for money was excellent, with a clean and comfortable room. The location was convenient and the staff were always friendly and helpful.

My stay at IM Hotel was fantastic! I was in Grand Rapids for business and stayed at the hotel for two weeks. The staff, especially Debi, was incredibly welcoming and made me feel right at home. I appreciated the privacy and quietness of my room on the back side, upper floor. The room was clean, comfortable, and the location was ideal. The breakfast had plenty of delicious options and the parking lot in the back was convenient.

Can't recommend highly enough this hotel.

We had a fantastic stay at this hotel! The lady who checked us in and out was extremely friendly and helpful. She gave us great recommendations for nearby restaurants, and we were able to find a delicious meal within walking distance. The breakfast provided was just right, with tasty options and a well-maintained dining area. We also appreciated the easy-to-find location and ample parking right outside our room. The room itself was clean, comfortable, and felt safe, and the beds were a nice size. we were impressed with the cleanliness, hotel facilities, breakfast, and staff at this hotel.

Can't fault the property in any way.

great stay, friendly staff, delicious breakfast. exceeded expectations after previous visit. i m hotel by timberlake was clean, comfortable, and quiet on the second floor.

noisy at midnight

The 24-hour fitness center was a great excuse to avoid working out. Loved the fireplace in the lobby, perfect for pretending I had a country estate. Complimentary newspapers made me feel intellectual.

They ran out of caviar at breakfast. how can one possibly start the day without caviar?

The food was delicious with plenty of options to choose from. We really appreciated that the thermostat was set to a comfortable temperature when we arrived, unlike our previous hotel. There was also an ice machine which was convenient. The breakfast was very good, although it would be nice to have a vegetarian option for the gravy. The staff was attentive and even fixed a small maintenance issue without us having to ask. The location was perfect, close to everything we wanted to do, including the water park at Timberlake Lodge.

Totally recommend this hotel.

I had a great stay at this hotel! The value for my money was excellent and the room was clean and comfortable. The location was convenient and the staff, especially Michael at the front desk, were friendly and welcoming.

Breakfast delights could have been better if there were more options available.

Convenient location. Clean and comfortable room. Ample and well-lit parking. Friendly and professional staff.

My wife and I recently stayed at this hotel for a weekend getaway. The staff was incredibly friendly and accommodating, especially when we requested a ground floor room due to my wife's mobility issues. The location was convenient, right off the highway, but surprisingly quiet inside. The room was clean and spacious, with all the necessary amenities. We appreciated being able to set the room temperature to our liking. The breakfast offered a wide variety of options and was delicious. we had a fantastic experience and would definitely recommend this hotel.

Would definitely recommend this hotel.

We loved the family-friendly atmosphere with activities for the kids.

Felt so welcomed, nothing to complain about.

I loved the value for my money at this hotel - it was really nice for the price. The room was clean, comfortable, and had everything I needed. The location was great and the staff treated us with utmost friendliness and professionalism.

The breakfast experience could have been better if there were more vegetarian options available.

We loved our stay at this hotel. The location was fantastic, with plenty of restaurants within walking distance. The cleanliness of the hotel was top-notch, and the staff was friendly and helpful. The breakfast spread had a nice variety and ensured that we didn't leave hungry. It was the perfect stop on our long cross-country journey.

No complaints.

Friendly staff, provided great dining recommendations. Breakfast was just right, tasty and well-maintained dining area. Easy to find with good parking. Decent breakfast offerings for a small place.

The food options were excellent with a good variety to choose from. The thermostat in the room was at a reasonable setting, providing a comfortable temperature. The breakfast was fantastic, high quality, and had plenty of options to satisfy hunger and thirst. The room and bathroom were clean and tidy, and the beds were super comfortable. The second floor was quiet, and the roll-down window shade effectively blocked out parking lot lights. Kudos to Michael, the front desk attendant, for his witty charm and friendly welcome.

Felt like a VIP, nothing was too much trouble.

The staff at I M Hotel By Timberlake in Grand Rapids were incredibly helpful and friendly throughout my stay. They were always available to assist with any questions or concerns I had.

During my visit, I had a small issue with the WiFi connection in my room. However, the staff quickly addressed the problem and worked to resolve it as soon as possible.