We really enjoyed our stay at this place. The location is perfect, not close to crowded streets and at the same time close to every place - beach, shops, restaurants, buses, etc. The hotel itself is really nice, with great spots by the pool, a trendy little shop, and an awesome restaurant. It feels like you could be relaxing in your own backyard. The staff was great, incredibly friendly, customer service-oriented, helpful, and genuine. this place is convenient, with excellent service, and a very good location. Highly recommended to everyone!

The staff wasn't very helpful or empathetic either.

Loved the retro vibe and friendly staff! The location was perfect, just a short walk from the beach and close to all the action. The hotel sponsored a great local walking tour too. The pool was fantastic, deep and just the right temperature. The food at the poolside bar and restaurant was delicious. Live music every evening was a nice touch, and the film night using the big screen above the pool was awesome. The hotel was also family-friendly, with a separate adults-only pool time. a great find for a city break!

Aspects: The only downside was the noise from the interconnecting doors in some rooms. I had difficulty sleeping due to the lack of soundproofing.

We loved staying at this hotel! The staff were friendly and accommodating, making us feel very welcome. The location is great, just off the main street and only a short walk to the shopping area. The pool area, although small, was nice and the hotel also had a fitness center. The room was spacious and beautifully decorated, with all the amenities we needed including air conditioning and a flat-screen TV. We were impressed with the awesome customer service we received from the staff - they even gave us a complimentary night, which was above and beyond our expectations.

We highly recommend this hotel to everyone.

The Surfjack Hotel is a gem in the heart of Waikiki. It's conveniently located near the beach, shops, and restaurants—a perfect spot for old folks like us. The hotel offers a variety of amenities like a marina and pool, and even free bikes to explore the area. The design is modern and created with relaxation in mind. The staff is incredibly helpful and ensures that our needs are taken care of. The rooms are clean, spacious, and come with a balcony—a lovely touch!

Felt right at home, didn't have a single complaint.

This hotel is located in the main area of the city, right in the center of everything that Waikiki has to offer. Guests can easily access the local restaurants, shops, and the beach. Additionally, the hotel provides guests with complimentary fresh Kona coffee.

The hotel charges a resort fee that some guests may find unnecessary.

We loved the cleanliness and comfort of our one-bedroom suite. The hotel facilities were fantastic, including the poolside music and the option for a simple breakfast or snack by the pool. The staff, particularly Sai and the crew, were friendly and eager to please. We also appreciated the convenient location off the main drag.

Nothing for me.

The Surfjack Hotel & Swim Club offers excellent customer service, a comfortable bed, and delicious food at Mahina and Sun's. The one bedroom suite upgrade was a great value, and the staff made us feel welcome and remembered who we were. The location is convenient, with beautiful canal views and easy access to the beach and shopping areas. The atmosphere is unique, with a retro-modern interior style and a pool that adds to the overall vibe of the hotel.

Felt free to seek any assistance, no complaints at all.

The pet-friendly policy at this hotel was a major highlight for us. It's not easy to find hotels in the area that welcome our furry friends. Additionally, the staff were extremely welcoming and helpful, making us feel right at home. The free valet service for the first car was a nice touch, and the valet staff were prompt and courteous. We also loved the pool and the live music during the weekdays. It was so relaxing to enjoy delicious food and drinks poolside. Lastly, the housekeeping service was excellent, with fresh towels and sheets being provided daily.

There were a few downsides to our stay. Although the inconvenience was minor, it would have been nice if the staff had gone above and beyond to accommodate us.

I had a fabulous stay at a modern, stylish, and comfortable hotel in Honolulu. The exceptional style and design of the Surfjack Hotel & Swim Club really stood out in the otherwise daggy area. The staff were incredibly friendly and provided great tips for exploring the town. The room itself was big, comfortable, and stylish, and I loved the balcony with a superb view of the pool. The free coffee in the morning was a nice touch, and they even had almond milk as one of the options. I highly recommend this hotel for a wonderful stay.

We loved staying at this hotel as it was in a great location to explore the area. The staff were super friendly and provided excellent service, exceeding our expectations. Our room was comfortable and had all the amenities we needed. The outdoor pool and entertainment were fantastic, providing a relaxing atmosphere to unwind.

We recommend this hotel to all families looking for a tranquil stay away from the hustle and bustle.

Perfect location. Lovely big rooms with special Hawaiian style designs. Friendly staff. Free suncream, water, and coffee. Great variety for breakfast. Mahina and Sun's restaurant is delicious. Within walking distance to Waikiki beach and main streets. Staff and room were excellent. Upgraded on honeymoon with thoughtful touches.

None.

We got great value for our money with a comfortable one bedroom suite upgrade at a reasonable price. The staff were friendly and even took amazing photos for us. The hotel had a cool, laid-back vibe with a beautiful pool and great hangout areas. The onsite restaurant and coffee shop were excellent. The location was perfect for shopping and the beach.

Food for breakfast could use improvement, but everything else was fantastic.

This hotel is amazing! The location is excellent, with plenty of restaurants and shops nearby. The rooms are comfy and spacious, with lots of storage space and even a balcony for those who want to enjoy the view. The staff is very attentive and friendly. The coffee shop is a great addition, offering delicious coffee for free with their stamp card. Breakfast is also very tasty! Selected detail: The live music every evening is a great touch that adds to the hotel's atmosphere.

Everything was okay, nothing really stood out as a negative.

We stayed in a centrally located hotel, close to pretty much everything in the city center. The room was small but perfectly formed and chic, with all the amenities we hoped for. The restaurant staff were laid back and the food was packed with delicious and fresh products. The staff at reception were friendly and professional, making the check-in process slick.

The noise from the corridors was quite disturbing during our stay.

Retro-style decor, local art, sparkling pool, great cocktails, eco-friendly.

Everything great.