The GEM hotel location was excellent, allowing us to easily walk to anywhere we wanted to go in the city. The staff was brilliant and made us feel very welcome during our 8-day stay over Christmas and New Year. The rooms were modern, clean, and the beds were extra comfortable. The neighborhood was quiet, and the price was perfect. a great experience.

Felt extremely safe, nothing to complain about.

As youngsters, we loved the friendly staff who made us feel welcome even during our late check-in. They even offered us a refrigerator upon request and brought ice to our room. The smart design of the small room suited our needs perfectly, and having a coffee maker in the morning was a great bonus.

We felt really comfortable during our stay at the hotel and had nothing to complain about.

The value for money at Moore was excellent. The room, though small, was more than enough for me and had a nice touch with floor heating in the bathroom. The location was perfect, close to transport and downtown, with plenty of food places nearby. The staff were friendly and went the extra mile to help me during my stay.

The breakfast could have been better with some more variety.

We loved the cleanliness of the hotel and the helpfulness of the staff. The location was fantastic, with major art galleries and the subway station on 23rd street nearby. It was also a short walk to the Chelsea art galleries and conveniently located on the subway line.

Almost perfect.

The Moore was a great value for my money. The room was clean, comfortable, and had enough storage space. The location was convenient, close to the subway lines. The staff treated me kindly and the online check-in was convenient.

The hotel breakfast could have been better if it included complimentary coffee in the room.

Convenient location, clean rooms, friendly staff, comfortable bed, nearby shopping and entertainment.

All was good.

The value for money at this hotel was exceptional, with comfortable rooms and a cute rooftop offering amazing views of the Empire State Building. The location in Chelsea was perfect, close to the subway and attractions like the High Line and Chelsea Market. The staff were friendly, helpful, and even offered credit for room service when there was a maintenance issue.

Food for breakfast could have been improved with more variety and options.

We had an amazing location, comfortable bed, and a clean bathroom. The view from our window was just fabulous and we really enjoyed the coffee bar in the lobby. a satisfying stay!

The Moore in NYC was clean, well-maintained, and had a great location in Chelsea. The bathroom was spacious and the shower was large. The staff was friendly and helpful. The hotel had a gym and a coffee shop in the lobby.

No complaints.

Modern oasis near a subway station. Rooms are small but lovely. Helpful and polite staff. Gem of a restaurant/deli located within hotel. Rooftop is perfect for bringing your own food and drinks.

The staff was incredibly friendly and welcoming, and the location was unbeatable. The rate was great value, considering everything. The manager, Mike, was professional and courteous when there was a problem with the water, and resolved it promptly. The hotel truly passed the test when faced with an issue. The front desk staff was lovely, and the hotel had a good location. The lobby had a charming atmosphere and a pleasant fragrance. It was conveniently situated near the subway, grocery stores, restaurants, and other attractions.

Felt like a true getaway, no complaints at all.

Convenient location for exploring Chelsea art galleries. Renovated building with trendy design. Relaxing rooftop with wine. Friendly staff. Clean rooms with modern bathrooms. Comfortable bed and quiet air conditioning. Walking distance to downtown and subway options. Helpful staff during check-in and check-out. a pleasant stay.

During my recent stay at a hotel in the heart of the city, I was pleasantly surprised by the convenient location. It was within walking distance to major attractions and had plenty of dining options nearby. The room itself was comfortable and clean, with amenities like water, coffee, and internet provided. The staff at the front desk were extremely friendly and knowledgeable, offering valuable recommendations for restaurants, spas, and directions. The breakfast spread was amazing, with fresh options served by a delightful waitress. Despite a few minor drawbacks like small rooms and the absence of complimentary tea and coffee, the overall experience was fantastic. I would definitely recommend this hotel. I had a great stay and would happily choose this hotel again when I visit.

I recently stayed at this luxurious 4-star hotel in a great area of Chelsea, which I enjoy. The staff at this place were exceptional, always friendly with smiles and provided outstanding service. The hotel amenities were top-notch, with a sun terrace where I could relax and a restaurant and bar/lounge area where I could enjoy delicious meals and drinks. The room itself was of great quality, with all the necessary amenities like a flat-screen TV, air conditioning, and ironing facilities. I also appreciated the free toiletries and the comfortable bed that ensured a good night's sleep.

I highly recommend this hotel to everyone. It offers a convenient and ideal location in a vibrant neighborhood, providing enhanced comfort and quality services.

The location was absolutely perfect, right in the heart of the city and close to many attractions. We especially enjoyed the happy hour and the complimentary breakfast was a nice touch.

The room had a musty smell and felt quite humid, which was a bit uncomfortable. the bed and pillows were not very comfortable, making it difficult to get a good night's sleep.