Super clean lobby and rooms. Friendly and accommodating staff. Prompt response to requests. Necessary precautions taken for customer safety. Self-service upscale coffee bar with flavored syrups and quality tea options

Inconsistent and unreliable internet connection. Front desk's inability to resolve internet issues effectively.

I recently stayed at a beautiful hotel in Hanover for a couple of days to treat myself on my birthday. The hotel was clean, modern, and smelled amazing in the hallways. The restaurant had top-notch food, including delicious short ribs and a surprising cotton candy treat with the check. The room had a Keurig with decaf options and Spenda, which is not always available in other hotels. The European style shower and the "all on" and "all off" electrical switch were unique and reminded me of my travels. it was an amazing experience and I would love to live there.

Totally recommend this hotel.

The hotel had friendly staff, and the rooms were spacious. The gym facilities were available, even though I didn't use them. The shuttle service to the office and train station was convenient. The hotel was located near shopping areas and entertainment venues.

Could not be improved in any way.

I recently stayed at The Hotel At Arundel Preserve for a weekend getaway. The rooms were comfortable and quiet, ensuring a good night's sleep. The staff was courteous and the hotel is conveniently located near the casino, mall, and restaurants. The restaurant and bar inside the hotel were a plus, and the free parking garage made it easy to come and go. a nice, clean, and modern hotel that I would stay at again.

Would recommend this hotel.

I stayed at a beautiful and clean hotel with elegant rooms, and the staff treated me very well. The location was convenient, close to a casino, mall, and restaurants.

The breakfast selection could have been better, but overall, it was a great stay.

The hotel was clean and had comfortable beds. The shuttle service was prompt and convenient. We especially enjoyed the delicious food at the Grillfire restaurant. we had a pleasant stay.

We had an amazing time at this place! The location was perfect, with many outlets nearby to go skiing. The shuttle service was a lifesaver as we didn't have to worry about transportation. The staff was incredible, and their attention to detail made our stay feel like pure luxury. The pet amenities available were perfect for our furry friend. We loved the happy hour and the complimentary champagne we received for our anniversary. The flat-screen TV and other room amenities were top-notch.

Highly recommend this hotel to anyone!

Clean, modern rooms. Delicious restaurant and helpful staff. Convenient location for attractions. Great amenities like a Keurig machine and decaf options. Amazing shower and unique electrical switch. a fantastic experience.

The hotel is conveniently located near the interstate and different outlets, making it easy to access the highway and nearby attractions. The rooms are spacious and comfortable with clean bathrooms, and the staff provides excellent service. Guests can enjoy a nice breakfast with a cup of coffee while taking in the beautiful views from the room. The shuttle service and restaurants are also convenient for guests staying at the hotel.

Some facilities have strict rules that can be inconvenient for some guests, such as the indoor pool, which had many regulations.

Free parking. Great amenities. Well-designed room with built-in office space. Awesome shower. Amazing restaurants. Convenient location near stores and mall with theater. Quiet hotel. Canopy from garage to lobby. Beautiful and inviting lobby. Polite staff. Lovely vibe in the room. Nice bathrooms.

This hotel is a hidden gem near the airport with easy access to the highway. The rooms are comfortable and offer beautiful views. The staff is attentive and the service is excellent. The breakfast at the Grill is included and delicious.

Nothing to complain about, everything was perfect.

The Hotel At Arundel Preserve offers really affordable rates and free parking in the garage, making it easy to find a spot and transfer our stuff. The indoor pool was a great perk, especially for my granddaughter who enjoyed a swim during our break from a long drive. The hotel also has a fantastic restaurant right in the lobby, which meant we didn't have to get the car to grab some delicious food and drinks. The convenience of being able to unwind and go straight up to our comfortable and cool room was a major plus for our brief stay. Would definitely recommend and come back!

Felt just like being at home, no complaints whatsoever.

I recently stayed at this hotel for a romantic weekend getaway to celebrate our 22nd anniversary. The staff, including the friendly Shariff and the manager, made us feel incredibly welcome from the moment we arrived. The modern amenities, like the personalized coffee maker in the room and free coffee in the lobby, added a touch of luxury to our stay. We also enjoyed using the well-equipped gym for our daily workouts. The hotel's beautiful design, warm pool, and great restaurants made for a truly memorable experience. a must-stay hotel with convenient location, superb staff, and fantastic facilities.

I highly recommend this hotel.

Amazing hotel, Friendly and welcoming staff, Great executive lounge, Delicious food at Grillfire, Convenient location to attractions, Thoughtful amenities, Beautiful and inviting lobby, Comfortable and modern rooms.

Nothing to dislike.

I recently stayed at this hotel for a weekend getaway. The location was perfect, situated right off the parkway yet remarkably quiet. The hotel itself was beautifully designed, including the well-thought-out rooms that were both practical and aesthetically pleasing. Free parking and a great restaurant added to the positive experience. Above all, the staff was absolutely amazing, providing top-notch service throughout my stay.