The value for money at Lowell was excellent and the room exceeded our expectations. The location was great, with easy access to the metro and Central Park. The staff treated us exceptionally well, from the friendly receptionists to the helpful concierge and attentive restaurant staff.

Food for breakfast could be improved with more variety.

Great value for money, the room was comfortable and luxurious. The location was fabulous and the staff were incredibly helpful and accommodating.

Breakfast items could have been improved with more variety and options.

The staff at the front desk, concierge, restaurant, and housekeeping were incredibly friendly and helpful. The hotel is located close to the metro and Central Park. The cleanliness of the hotel was top-notch.

Felt like royalty, nothing to complain about.

During my recent Christmas stay, I was pleased with the elegant and pristine guest rooms. The hotel's location on a quiet tree-lined street, not far from Central Park, was a key advantage. Additionally, the ample gym facility was a great feature.

There were a couple of aspects that I didn't particularly enjoy. the lack of a view from my room was a disappointment.

I recently stayed at a hotel in a great location, just a short walk from the metro and close to Central Park. The staff at the front desk, concierge, restaurant, and room service were all friendly and helpful. The cleanliness of the hotel was top-notch, and the service provided by the staff was outstanding. The room upgrade was a pleasant surprise, and the bar had a good selection, although they were unfamiliar with Hendricks gin.

The hotel and staff exceeded our expectations. The excellent reception, helpful front-of-house staff, and cheerful doorman made us feel welcome. The complementary drink, fruit bowl, and bottle of wine on arrival were a nice touch. Breakfasts were excellent, and the bed was extremely comfortable. The professionalism and friendliness of the staff, especially Eric Dupaix, Anthony, and Emilie, made our stay truly extraordinary. The hotel's location is also convenient, with the metro and Central Park nearby. Cleanliness throughout was first-class.

Do recommend this hotel.

As low-budget travelers, we found the staff at this hotel to be exceptionally friendly and helpful. The receptionists, concierge, and bellboys were always cheerful and went above and beyond to make our stay memorable. The complementary drink, fruit bowl, and bottle of wine upon arrival were a nice touch. The breakfasts were excellent, and we appreciated the service provided by the head waiter. The bed was extremely comfortable, and the cleanliness throughout the hotel was top-notch.

Felt incredibly well taken care of, no reason to complain.

We stayed here for our last two nights of a three week holiday, with a view to enjoying pure luxury. The hotel itself and the people working there lived up to and exceeded our expectations. The staff was very helpful and always cheerful. The complementary drink, fruit bowl, and bottle of red wine on arrival were very welcome. Breakfasts were excellent, as was the service. The bed was extremely comfortable, and the shower was good. The hotel is in a good location, a short walk to the metro, and close to Central Park. Cleanliness throughout was first class. The professionalism, friendliness, and overall service-orientedness of the staff were extremely outstanding.

Can't recommend highly enough this hotel.

Our stay at the Lowell was pure luxury from beginning to end. The hotel exceeded our expectations in terms of service and accommodations. The staff was incredibly helpful and always cheerful, from the receptionists to the concierge to the bellboy. We were warmly welcomed with a complementary drink, fruit bowl, and bottle of red wine. The breakfasts were excellent, with attentive service and no additional charge for slightly exceeding the included amount. The bed was extremely comfortable, and we had a peaceful night's sleep. The location was convenient, with a short walk to the metro and close proximity to Central Park. The cleanliness throughout the hotel was top-notch. we received great value for our money and felt well taken care of by the staff.

The hotel breakfast menu could be improved by offering a wider selection of teas and ensuring the tea is not stewed. Additionally, the scones were a bit too sweet and the Scottish lemon curd didn't quite hit the mark.

The hotel had a pleasant scent and the staff was welcoming and attentive. They even remembered our special occasion and surprised us with treats. The room was spacious and the bathroom had beautiful marble details. The hotel lounge was stunning and we had a comfortable night's sleep. The breakfast in the hotel was also delicious.

The room we stayed in had signs of wear, including subtle stains on the carpet. Some areas of the hotel could use touch-ups.

We stayed here for our last two nights of a three-week holiday, with a view to enjoying pure luxury – and for the most part, the hotel definitely lived up to and exceeded our expectations. The front of house staff were exceptionally helpful and cheerful, from the receptionists to the concierge and bellboy. The doorman even went above and beyond by organizing a taxi for us. The complimentary drink, fruit bowl, and bottle of red wine on arrival were very welcome. The breakfasts were excellent, and the bed was extremely comfortable. The amazing staff and the overall service orientation made our stay truly extraordinary.

Totally recommend this hotel.

Pure luxury, excellent reception, helpful staff, perfect location, fabulous breakfast.

Nothing negative to say.

We had an amazing stay at this hotel. The staff was friendly and helpful. They accommodated our request for an early check-in and provided a free turn-down service with chilled bottled water and fresh fruit. The cleanliness throughout the hotel was top-notch. The location was ideal, with easy access to transportation, including the metro, and close proximity to both the Lower East Side and the museums further uptown on Museum Mile. The hotel facilities, including the library and bar, were beautifully designed and offered a peaceful retreat in the bustling city. The breakfast was excellent, and the staff in the restaurant provided exceptional service.

Couldn't fault anything.

The bar at The Lowell was truly exceptional. Immaculate service, expert bartenders, and a beautifully decorated space made for a memorable experience. No crass TVs, just a quiet and sophisticated ambiance.

Luxurious hotel, excellent reception, helpful staff, great doorman, complimentary drinks and snacks.

Nothings.