The hotel's location was unbeatable with awesome views of the mountains and close to hiking trails perfect for bear sightings. The staff was super friendly, making our stay feel like a big playground for my grandchild. The only downside was the extra charges for using the washer and dryer, which seemed a bit ridiculous considering the price we paid for the stay. Can't wait to be back! 🌄

The hotel offered a mix of experiences. Staff was friendly and pool area was enjoyable. Some rooms were outdated with maintenance issues. On the bright side, the restaurant had outstanding food and free internet was a plus. A fair price for a nice stay.

Despite some issues with noise and pool closure, The Park Vista remains clean with amazing views. Friendly staff and good food made up for a few inconveniences. The hotel's beauty and free internet were appreciated. Overall, a pleasant stay with room for improvement.

Can't wait to come back, and stay for a week! The Park Vista provided breathtaking views, friendly staff, and tasty dining options. The trolley access was convenient. Minor hiccups at check-in and slow service didn't deter from my serene stay. The mountainside location was worth the winding drive.

I go back for city trip. Staff gave local food delivery first time. Perfect for me - Wi-Fi, 24-hour security, Jacuzzi, Fitness centre, Restaurant.

My recent stay was amazing. LOVED the sunrise view from my room balcony. The omelet station for breakfast was a real treat. Definitely coming back! Even better than in photos.

Omg, the view from the room with 2 balconies was 😍🏞️! breakfast was cooked to order omelet section, yummy! just a small bummer - had to deal with a tricky manager. 🙄

I had an amazing stay near the GREAT Smoky Mtns Nat'l Park. the view of green hills from the room was breathtaking. Can't wait to go back! the room was even better than on photos.

The hotel staff were helpful, and the food was good. The location was perfect with a beautiful mountain view and friendly staff. However, the room needed updating, bugs were present, and the air conditioning struggled. The pool caused a rash, but the kids loved it.

During my recent stay in Gatlinburg, I enjoyed the comfortable beds and the pet-friendly policy at the hotel. The rooms were clean and overall, the staff was friendly, with special mentions to Stella and Savannah for their excellent service. Although there were some minor issues with breakfast arrangements and noise from old patio doors, I appreciated the effort to address any concerns promptly. The hotel could benefit from some upgrades like room service for breakfast and noise reduction measures, but the cleanliness and friendly staff made for a pleasant stay overall.

The cozy room had some wear and tear, but the location was perfect for exploring Gatlinburg and Pigeon Forge. The pool was fun, though crowded. Amenities came at a cost, and service wasn't exceptional. The views were great, beds comfortable, and the on-site restaurant and bar were highlights. The cleanliness could have been better, but the breakfast and other meals were fantastic. The holiday decorations added a special touch. The free trolley into town was convenient, and the mountain view room was stunning. The overall experience was mixed, but memorable.

i had a wonderful stay at the park vista. the view from my room was breathtaking, overlooking the smokey mountains. the staff was incredibly friendly and helpful, making me feel welcome from the moment i arrived. the hotel's location on the mountaintop was perfect for easy access to hiking trails, and the free shuttle service into town was a convenient bonus. the room was spacious and comfortable, making my stay truly enjoyable.

Hard to think of anything! 😊

loved the sunrise view from the room! 🌄 rooms with 2 king beds were comfy. Not impressed with the 'terrible service though. Staff needs improvement.

We went to the area's newest water park, Dolly's Splash Country, where we rode all the wild slides. Then, we hiked on the Roaring Fork Motor Nature Trail right outside the hotel. The hotel concierge helped us plan activities like horseback riding and rafting. It was a total blast!

The only thing we would've liked is more nightlife for young people around the hotel.

the hotel is super clean, and the location is awesome - you can walk to downtown. the breakfast is fantastic and the staff are great.

Do recommend