During my recent stay at the hotel, I was thrilled with the beautiful room and comfortable beds. The spaciousness and well-decorated ambiance made me feel right at home. The minibar was well stocked and the room service was fast and efficient. The bathroom, with its walk-in shower, was a wonderful added touch. I also loved the sophisticated yet cozy restaurant by the fireplace in the lobby, creating a beautiful ambiance. The hotel's location was fantastic, just across from Macy's and high street shops. The only minor downside was the limited breakfast menu options. Despite that, I highly recommend this hotel for a delightful stay.

During my stay at The Opus, I was pleasantly surprised by the spaciousness and luxury of the room. I felt like I was staying in a high-end suite with all the amenities I could ask for. The attention to detail and comfortable furnishings made my stay truly enjoyable. I would highly recommend The Opus for a luxurious and memorable experience.

Outstanding service, attentive staff, comfortable rooms, great for families, excellent customer service.

Nothing, all excellent.

The lobby was spacious and welcoming, and the staff were attentive and friendly. The room was clean and had plenty of amenities. The dinner at the on-site restaurant was impeccable. The staff went above and beyond to make my birthday special, with a decorated poster and cake. The breakfast room service was delicious and served hot.

The parking situation can get backed up, and there may be a wait of around 10 minutes for your car. The carpet in the room smelled and was dirty, and the furniture looked outdated.

Superb service, comfortable rooms, accommodating staff, thoughtful amenities

Everything is what i need and want

I recently stayed at a hotel in the New York area for a family event and had a pleasant experience. The location was convenient and the staff was friendly and attentive. The room was clean and comfortable, with a well-appointed bathroom. The hotel also had a lovely lobby area and quiet surroundings. The service was generally good, with most staff members going above and beyond to ensure our satisfaction. it was a pleasant stay.

The lobby seating area was limited, which made it difficult to find a place to relax and socialize.

I had one of the best hotel experiences ever. The staff were fantastic, going above and beyond to ensure my comfort and that of my family, including our young kids. The service was superb, and it is clear that customer satisfaction is a top priority for them. The hotel facilities were excellent, with a divine bed and a warm welcome for our pet. The cleanliness of the hotel was impressive, and the location near restaurants was very convenient.

Not one thing.

Great service, especially for families with kids. Pricey but worth it. Pool maintenance not mentioned on website. Higher-end hotel, feels luxurious.

The value for the money was excellent, the room was very comfortable, and the location was convenient. The staff at this Autograph Collection hotel were incredibly friendly and helpful.

The only thing that could make the breakfast better is adding more vegetarian options to the menu.

Superb service, courteous staff, thoughtful meal, comfortable accommodations, great for families.

None.

The service was exceptional, and the staff went out of their way to make me feel welcome. I was pleasantly surprised by the beautiful and spacious room that I was upgraded to upon arrival. The attention to detail was evident, from the well-appointed amenities to the stunning sunset view from the pool. The location was perfect, with shopping and restaurants just a short walk away. I highly recommend this hotel. I had a fantastic experience at this Autograph Collection property and would definitely stay here again.

I recently stayed at The Opus Westchester and it was one of the best hotel experiences I've had. The staff was exceptional, going above and beyond to ensure our comfort, even with our young children. They truly prioritize customer service. Our furry friend was also warmly welcomed, which was a huge plus. The doorman and car staff were incredibly helpful, making us feel welcome from the moment we arrived. And let's not forget about the divine bed - so comfortable! a top-notch experience.

Would recommend this hotel.

I truly felt like I got my money's worth at this hotel. The room was top-notch, with everything we needed and more. The location was convenient, with easy access to nearby attractions. But what really set this hotel apart was the staff. They went above and beyond to make sure our stay was absolutely perfect.

The morning meal could have been improved by offering some simpler options. While the breakfast was delicious, it would have been nice to have more affordable and less extravagant choices.

Superb service, helpful staff, comfortable accommodations, welcoming to pets, divine bed.

Nothing could have been better.

The service was superb, staff attentive, welcoming doorman and car staff, divine bed, thoughtful food split, pleasant waiter.

Nothing to fault.