The staff was very friendly and helpful throughout our stay. They were always willing to assist with any questions or concerns we had. The location of the hotel was also great, with easy access to nearby attractions and restaurants. Additionally, the rooms were clean and comfortable, providing a relaxing atmosphere after a long day of exploring.

There were a few inconveniences during our stay. the check-in process was a bit slow due to long lines and limited staff at the front desk.

I'm really happy with the value for money we got at this hotel. The room was fantastic - clean, comfortable, and had all the amenities we needed. The location was perfect for our needs and the staff were friendly, helpful, and made us feel right at home.

Food for breakfast could have been better, but overall, it was a great stay.

We absolutely loved our stay at this luxurious 4-star hotel! The location was perfect, nestled in a central area near restaurants, shopping, and iconic monuments. At night, we were able to sit by the fire pit with a drink and enjoy the beautiful waterfall as a backdrop. The service was top-notch, with friendly and accommodating staff who checked us in promptly and made sure our needs were met. The amenities in the room were excellent, with a cozy sitting area, comfortable beds, and all the necessary facilities like a hairdryer and in-room safe. The on-site restaurant and bar offered delicious food and drinks, and we especially appreciated the special diet menus available. this place provided enhanced comfort and quality services that made our stay truly memorable.

All in all, we highly recommend this hotel to anyone seeking a luxurious and enjoyable stay.

I recently stayed at The Westin in Richmond for a weekend getaway. From the moment we walked in, we were greeted by friendly staff who took care of our every need. The breakfast was phenomenal, with the bacon being the highlight of the meal. The hotel had a pleasant scent throughout and the service was top-notch, even with limited staff. a fantastic experience that we will definitely repeat next year.

Would be happy to recommend this hotel.

Great customer service, delicious food, comfortable beds, friendly staff, convenient location, indoor pool.

Can't think of anything.

The hotel is in a great location, just off the highway with lots of free parking and very moderate traffic. The cleanliness of the room was impressive, and the staff I encountered were professional and friendly.

Everything is what I need and want, no complaints.

Great modern decor, clean rooms, comfortable beds, spacious bathroom. Good bar and restaurant, often filled with patrons. Pet-friendly. Friendly staff. Ideal for those traveling by car.

Felt at ease, nothing too much trouble.

I had a great stay at Westin and the staff went above and beyond to make it memorable. When I requested extra pillows, they immediately brought them to my room. The bed was comfortable and the room was spacious and quiet. The complimentary internet was a nice touch. I had a pleasant experience and would recommend this hotel.

Comfortable rooms, welcoming staff, and delicious food at the on-site restaurant. The hotel is pet-friendly and has a great walking path for dogs. Conveniently located near the highway for easy access. A great choice for travelers passing through.

The staff at the front desk were super nice and very helpful. They made my stay enjoyable and stress-free. The hotel facilities were clean and well-maintained. The location in a business park, about 15 minutes' drive from downtown, provided a peaceful and quiet atmosphere.

Nothing to dislike.

Located in a business park northwest of downtown Richmond, The Westin offers a convenient base for budget travelers. It is close to restaurants and shopping centers, providing easy access to last-minute supplies and quick bites to eat. The rooms are spacious and well-appointed, with clean bathrooms and friendly staff. The hotel also boasts a fast and free internet connection, as well as a great restaurant with delicious food.

The hotel has been reported to have issues with elevator malfunctions, which can be inconvenient for guests, especially during periods of high occupancy.

Stylish lobby, professional and welcoming staff, good location, high-end meals in the restaurant, nice and clean room, amazing beds.

Don't have any issues at all.

I recently stayed at The Westin Richmond for a 5-day trip and was thoroughly impressed. The wait staff, bartenders, and Executive Chef were all incredibly personable and professional. They even remembered our food and beverage preferences each day without us having to remind them. The club attendants and front desk staff were exceptional, and Ernest at the front desk was able to split our bill onto two credit cards without any issues. The hotel itself is beautifully decorated with a modern flair, and the rooms are clean and comfortable. The bar and restaurant were always buzzing with patrons, creating a lively atmosphere. the staff went above and beyond to exceed our expectations. Bravo to everyone involved!

I totally recommend this hotel.

I recently stayed at this hotel and the location was perfect - situated in a business park northwest of downtown. The staff goes above-and-beyond to meet your needs and does so in a VERY timely manner. The in-room amenities were great and I enjoyed the special diet menus provided in the dining room. The leisure facilities, including the indoor swimming pool, were well-maintained and enjoyable. The free Wi-Fi in public areas was also a great feature.

I highly recommend this place to anyone looking for a luxurious and comfortable stay.

paragraph: The Westin Richmond: modern, clean rooms, comfortable beds, big bathrooms, good bar and restaurant, friendly staff. Nice amenities like renting workout clothes. Convenient for swim meets.

Paragraph: No issues.