During our stay at Golden Art, we were impressed by the excellent location and the friendly staff. The hotel is situated in Hanoi's lively old quarter, making it convenient for exploring the city's attractions such as the lake, train street, museums, shops. The room was always clean and comfortable, providing a peaceful retreat on the quieter street. The staff, especially Susan, Hung, and their team, were incredibly welcoming and accommodating. Their language skills were exemplary, and they provided us with valuable recommendations for local trips, restaurants, and even arranged transfers, making our journey stress-free and enjoyable. The breakfast offered a good variety of both English and Vietnamese food, and the attentive staff were always available to assist. we had an excellent and friendly experience at Golden Art Hotel and would highly recommend it for its character, great location, and kind and attentive staff.

I had an amazing stay at the hotel. The staff went above and beyond to make my experience memorable. They even helped me book train tickets in advance and accompanied me to the station. The location of the hotel was perfect, within walking distance to all the attractions in the area. The breakfast served at the hotel was incredible, with a delicious variety of options.

Not one thing 🎉

Friendly staff, served breakfast even in the early morning. Room slightly cramped due to location in Old Quarter. Comfortable beds and nice decor. Quiet area, 15 minutes from the city center.

The staff is friendly, helpful, and accommodating. The location is perfect for exploring Hanoi's Old Quarter. Breakfast is delicious, especially the banana pancakes. The hotel feels open and welcoming despite its narrow structure.

Nothing to be said.

The hotel's location is great, as it is quite near the main attractions of the Old Quarter and in a bustling area. the staff is incredibly helpful and friendly, providing detailed instructions for transport and offering tips for restaurants. The rooms are well-equipped with everything you need, and the breakfast menu, including the delicious pancakes, is a standout feature. The hotel also offers a car service to the airport, providing a luxurious and convenient experience.

The only drawback is that the taxi can only wait at the end of the street, so guests should ensure that the taxi driver knows this information to avoid any confusion.

The hotel is nestled in a very calm street in the center of the old town, providing a peaceful atmosphere for a good night's sleep. The rooms are cozy and equipped with all the necessary facilities. The bathroom is clean and has nice hot showers. The staff is outstanding and always cheerful, providing excellent service.

The breakfast options could have been more diverse and cater to different dietary preferences.

We loved the cozy and inviting lobby, which had a modern art gallery feel. The room we stayed in had a beautiful view of the mountains and was conveniently located near the parking, pool, and restaurant. The room was well-equipped with a comfortable bed, sitting area, kitchenette, and a bathroom with great amenities. The pool area was stunning, surrounded by citrus trees and with misters, shuffleboard, and an ice cream cart. The hotel staff were incredibly generous and accommodating, making us feel relaxed and taken care of. The food was delicious, with a great selection for breakfast and appetizers by the pool. We also appreciated the automatic billing system that allowed us to come and go as we pleased.

Nothing for us.

This hotel is located in a small quiet street in the center of the old quarter, making it a perfect spot to explore the city. The staff here are amazing, always going above and beyond to make your stay enjoyable. The rooms are clean and comfortable, with separate shower stalls in the bathrooms. And don't miss the delicious breakfast with pancakes to die for!

No major issues, everything was great!

Great breakfast and friendly staff. the breakfast gave us a range of things to choose from. the staff were helpful in terms of directions and recommendations. the location was close to some main sights and landmarks.

The room was very small and cramped, and there was no space for luggage. the bathroom was equally small, and the shower was very difficult to use.

The hotel in the Old Quarter is conveniently located close to all the sights, restaurants, and shops. The cleanliness of the rooms is superb, and the hotel facilities are top-notch. The breakfast served at the hotel is delicious, and the staff, especially manager Chandan and receptionist Lucas, are incredibly friendly and helpful. The hotel is situated on a slightly quieter street, providing a peaceful atmosphere. Additionally, the hotel's young IT student, Henry, is extremely friendly and always ready to assist.

Nothing not too like.

Spacious room, friendly staff, ideal location, comfortable stay, great breakfast options.

No negatives from this place.

As party people, we loved the lively atmosphere and friendly staff. Complimentary water and free WiFi were a nice touch.

Felt like VIPs, couldn't find anything to fault.