Stayed in this charming hotel for a romantic escape. Loved the hassle-free airport pickup and friendly staff. The room was comfortable and had all the amenities we needed. The location was perfect, right in the heart of a bustling street with plenty of restaurants and shops nearby. Breakfast was delicious.

The lack of hot water in the shower. It wasn't a big issue for us as it was warm outside, but it would have been nice to have hot water available.

Warm greetings, clean rooms, great beds, good breakfast, excellent soup.

Absolutely nothing.

The staff were amazing, informative, and caring. Great location in the center of the old town. Fantastic breakfast options. Attentive and helpful staff. Clean and comfortable rooms. All-day tea, coffee, and fruit available. Quiet street for walking around.

Everything is what I need and want.

The staff at the hotel were incredibly helpful and friendly throughout our stay. They were always available to assist with any requests or questions we had.

The rooms at the hotel were not consistent in terms of quality. We had to switch rooms multiple times during our stay, and some of the rooms were not up to par.

The staff at this hotel were incredibly friendly and helpful, going above and beyond to make my stay enjoyable. They even escorted me to the pharmacy when I needed help. The location of the hotel was perfect, close to the beer garden and within easy walking distance of the attractions in the old quarter. The breakfast provided was great, and the hotel facilities were clean and well-maintained.

Cannot find any fault.

The front desk staff were incredibly helpful and easy to communicate with Kevin. The location was perfect and the staff were super friendly and professional. The rooms were quiet and comfortable, and the hotel even provided breakfast to go when we had to leave early for the airport. The price we paid was reasonable, and the free breakfast was a nice bonus. The hotel had elevators and the location was near eateries and souvenir shops. The beds were extra large and comfortable, and the hotel was clean and safe. They even kept our luggage without extra cost while we were on a cruise. The tour prices offered were competitive and we were able to book our Ha Long bay cruise through them.

I recently had a wonderful stay at a hotel in the heart of the Old Quarter. The location was absolutely perfect, just a short walk from Hoan Kiem Lake. The staff were extremely friendly and attentive, making me feel welcome throughout my stay. The room was spacious and clean, and it even had a small balcony where I could enjoy the views. The hotel also provided basic amenities like fresh towels and a fast WiFi internet connection. The highlight of my stay was the breakfast, which offered a wide variety of European and hot Vietnamese dishes, with some items made to order. I was impressed with the value for money and the attention to detail at this hotel.

No complaints, everything was just fine.

Great location in the old quarter, close to the night market. Helpful receptionist provided dinner recommendations and a map of the area. They allowed us to store our bags and use the dining room while waiting for our train. Lovely breakfast. Highly recommended!

The value for money at the hotel was excellent and the room was clean and spacious. The location was perfect, with everything in the old quarter within walking distance. The staff were incredibly friendly and treated us like valued guests.

Breakfast items could be improved by adding more variety and healthier options.

The hotel is centrally located, making it convenient to explore the city. It is within walking distance of Hoan Kim Lake, right in the heart of the old quarter. it is easy to book a bus to Cat Ba from the hotel. The rooms are clean and spacious, with fabulous breakfast included. The staff is incredibly helpful, treating guests like family and going above and beyond to ensure a pleasant stay.

The walls are quite thin, so there may be some noise from neighboring rooms at times.

Amazing staff, super friendly and helpful, provided detailed assistance with bookings and information tailored to our preferences and budget, GREAT location in the heart of the old quarter.

Celebrated New Year in style! The hotel provided a festive atmosphere with decorations and music. The staff were friendly and welcoming, even giving each guest a small gift to ring in the New Year. The room was clean and spacious, with a comfortable bed and all the necessary amenities. The location was perfect, right in the heart of the city with easy access to shops and attractions.

The room could be noisy at times, with street noise and other guests talking loudly in the hallway. The included breakfast was a bit limited in selection, but still tasty.

The staff at Endless Hotel were unbelievably friendly and helpful. They went above and beyond to ensure a great stay, even offering to escort us to the pharmacy when my brother was sick. They made sure we felt welcome and gave us helpful advice for our holiday. The memory foam mattresses and flat screen TV in our room made for a comfortable and enjoyable stay. The location is amazing, with great shopping nearby. The staff truly make this hotel a great place to stay.

Not obvious to find. 🧭

Clean and spacious rooms, perfect location in the heart of the old town with great restaurant options. The staff was amazing, always helpful, cheerful, and funny.

None.

We had an amazing stay at Endless Hotel! The staff were so friendly and made us feel like family. Nancy, in particular, was outstanding, remembering everyone's names and greeting them personally. The rooms were spacious and spotlessly clean, and we loved the breakfast options, with a delicious buffet and made-to-order dishes. The hotel's central location in the heart of the old town meant that everything was within walking distance. We highly recommend Endless Hotel for its exceptional service and wonderful amenities!

There was absolutely nothing we didn't like about our stay 😊