This hotel is conveniently located in Hanoi's Old Quarter, close to the lake and right in the heart of the bustling neighborhood. The rooms are spacious, clean, and tastefully decorated, providing a comfortable stay. The staff is extremely friendly and helpful, going above and beyond to ensure guests have a pleasant experience. The breakfast offers a great variety of delicious options to start the day.

Some guests may find the hotel's location in the busy Old Quarter a bit noisy at times.

Great staff, prompt room service, good location for shopping, clean rooms, lovely breakfast.

The location of the hotel is perfect for exploring the city - right in the heart of the Old Quarter. We had no trouble getting a taxi to the train station, and there are plenty of restaurants and street food stalls to try in the area. The room was spacious and clean, and the bathroom was modern and well-maintained. The buffet breakfast offered a good variety of options. a great choice for a stay in the city.

There was no pool or gym, which would have been a nice addition to the facilities.

I recently stayed at a hotel in the Old Quarter and had an amazing experience. The rooms were clean and well-equipped with all the necessary facilities. The staff went above and beyond to ensure our stay was perfect. During check-in, Justin took the time to explain the area and recommend places to visit. We were welcomed with delicious drinks, fruits, and candy. The hotel even arranged for our luggage to be delivered to our next hotel for free. The service and hospitality were exceptional, making our stay truly memorable.

As bike riders, we loved the hotel's bike rental service. It made exploring the city so much easier!

Felt very lucky, no complaints.

I was amazed by the helpfulness of the staff at Hanoian Central Hotel & Spa. When I needed to change my travel plans, they went above and beyond to accommodate me with no fuss. They even personally escorted me to the train station to ensure I was safely on board. The hotel itself was clean, comfortable, and well-equipped, and the breakfast provided a good start to the day. I highly recommend this hotel for its exceptional hospitality.

We loved the old Hanoi atmosphere and the convenient location near Charker street and pho restaurants. The penthouse maisonette room was perfect for our family and the front desk staff were incredibly helpful, even acting as translators. The breakfast menu had a delicious selection, including pho and omelettes.

The stay felt like a true getaway, with no reason to complain.

This hotel is conveniently located in Hanoi's Old Quarter, close to the lake and right in the heart of the bustling neighborhood. The rooms are spacious, clean, and tastefully decorated, providing a comfortable stay. The staff is extremely friendly and helpful, going above and beyond to ensure guests have a pleasant experience. The breakfast offers a great variety of delicious options to start the day. Additionally, the hotel offers services such as tour bookings and transportation arrangements, making it easy for guests to explore the city.

Some guests may find the hotel's location in the busy Old Quarter a bit noisy at times.

Centrally located in the old French quarter with close proximity to the market. Warm welcome with a refreshing drink and assistance with luggage. Spacious, beautifully decorated rooms. Excellent breakfast. Exceptional staff who go above and beyond, even remembering names and assisting with lost luggage.

Spacious rooms with balcony, warm and helpful receptionists, good location, clean rooms, friendly staff.

Don't have any issues at all.

We recently stayed in a hotel during our city break and we had mixed feelings about our experience. There were some things we liked and some that we didn't. One of the best aspects of our stay was the breakfast. It was different every day and had a wide variety of options to choose from. What's more, the staff was always ready to assist us with whatever we needed. the location was quite convenient and close to the city's main sights. The hotel also had a rooftop terrace with great views which was another advantage that we really enjoyed.

The hotel was not perfect. The worst aspect of our stay was the noise from the construction work in the neighboring building.

Friendly staff, early check-in option, clean spacious room with full minibar, strong shower water pressure. Fast checkout, scheduled airport transport.

We had a fantastic time at this hotel. The staff really went above and beyond to make us feel welcome and at home. The hotel is perfectly located for exploring the streets, sights and night market. The room was spacious, clean and had all the amenities we needed such as a mini-bar, in-room safe, and free Wi-Fi. We particularly enjoyed the spa which was a great way to unwind after a busy day of exploring. this place provided us with a 5-star service and the staff was outstanding.

Highly recommend this hotel to anyone who wants to stay in this area.

The service at this hotel was outstanding. The staff were incredibly friendly and always went the extra mile to accommodate our requests. They even booked our train tickets and arranged transport to the station, ensuring a smooth journey. The rooms were clean and spacious, with a modern and charming decor. We also loved the in-room laptop, which was a convenient addition. The hotel's location was perfect, situated in the heart of the Old Quarter and within walking distance of key attractions.

There were no negative aspects during our stay at this hotel. Everything was top-notch and exceeded our expectations.

I had a fantastic stay here in the heart of the old quarter. The hotel's location was perfect, being close to so many good restaurants and just a stone's throw away from the bustling night market. The staff at the hotel were super friendly and helpful, giving me great advice on where to go and what to see in this city. The room was spacious and clean, with a powerful AC that kept me comfortable throughout my stay. The breakfast provided a variety of options, catering to both western and Asian tastes. this hotel exceeded my expectations in terms of location, cleanliness, hotel facilities, breakfast, and staff.

Hard to think of anything.