Staff friendly and welcoming. Comfy beds. Fantastic cocktails made by Thong. Henry was helpful. Kim, Trina, and others provided impeccable customer service. Beautifully decorated rooms and hotel. Huge bathroom. Tasty breakfast with amazing pastries. Good location. Spectacular rooms with great views. Walking distance to town along the river.

The best hotel experience! Friendly and helpful staff, perfect setup for babies, great buffet breakfast, close to river and old town, stylish and new rooms.

Nothing that I didn't like.

I had an amazing stay at Hotel Royal! The room was beautifully decorated and the bed was the most comfortable I've ever slept in at a top hotel. The pool area was stunning, and I loved dining alongside it. The location was perfect, being very close to the charming old town of Hoi An. There were plenty of restaurant options with a great variety of delicious food. I would definitely stay here again and highly recommend it!

Nothing at all! 😊

The hotel's prime location near the night market offers easy access to local shops and attractions, making it a convenient choice for exploring the city center. Additionally, it is situated on the banks of a river, providing beautiful views from certain rooms. The breakfast is highly regarded, offering a delightful start to the day. Furthermore, the friendly and helpful staff ensure a comfortable stay, providing exceptional service.

The amenities in the rooms could be further improved.

We had an exceptional stay at this hotel with exclusive amenities being fulfilled. The spa and wellness center was impressive with skilled professional staff who ensured a comfortable and relaxing atmosphere where we enjoyed an invigorating body wrap and massage. The outdoor swimming pool's sun terrace had sun loungers to lounge in. The rooftop pool had a beautiful view and poolside snack bar. The buffet breakfast and restaurant was fantastic, with a wide variety of dishes to choose from.

The sauna was not working during our stay, and we were looking forward to using it. However, the hotel staff addressed the issue and offered us a complimentary facial.

Great location and stunning views! The rooftop bar and pool were amazing. I also had a fantastic deep tissue massage at the spa. The room was beautifully furnished and had all the amenities I needed. The breakfast buffet was phenomenal with a variety of delicious options, including local specialties like rose dumplings and a make-your-own banh mi station. I would highly recommend this hotel.

We enjoyed the free breakfast and Wi-Fi that came with our stay. The hotel also had a great location close to the city's main attractions. The room we stayed in was beautiful and spacious, giving us enough room to relax.

We did not like the constant noise and commotion caused by the numerous large tour groups that seemed to be staying at the hotel during our stay. The noise level was at times unbearable, and the hotel staff seemed to be catering mostly to the large groups, leaving us - the smaller guests - feeling ignored.

Clean room, two pools, rooftop bar with great views. Helpful staff, booked photo tour. Amazing cocktails, superb breakfast and lunch. Will definitely book again. Thank you.

The room was beautifully decorated and the bathroom was huge. The staff were pleasant and accommodating. The breakfast was tasty, especially the delicious pastries. The hotel's location was convenient, within walking distance of Hoi An's main attractions. The complimentary bikes provided made it easy to explore the city.

All was good.