The hotel is conveniently located very close to the bus station, making it easy to arrive and depart from Ho Chi Minh City. It is also in the center of the city, allowing easy access to various attractions, including the Thai Binh market. The rooms are neat, tidy, and have a pleasant smell of potpourri upon entering. The comfortable beds, fluffy pillows, and cold air conditioner provided a comfortable stay. The staff at the reception desk were friendly and very helpful.

It would be advisable for the hotel to improve their cleanliness standards, especially with regards to the dusty windows that don't close tightly, leading to dust entering the room from the busy street outside.

I had a comfortable, enjoyable stay at a great hotel. Polite and professional staff. Convenient central location. Clean and cozy rooms with nice amenities. Warm and inviting atmosphere. Helpful receptionist and manager. Will definitely return.

Nothing could have been better.

Central location, near bus pick up points. Walkable distance to Bui Vien. Clean and modern glass-walled toilet. Circle K mart nearby. Neat and tidy room with pleasant scent. Friendly and helpful receptionists.

During my New Year stay, I enjoyed the prime location of the hotel, which was very convenient for exploring the city. the friendly and helpful staff made my stay more enjoyable. the hotel also provided useful amenities, including free laundry services and a complimentary room upgrade.

The cleanliness of the room and the availability of amenities could be improved. the room was quite dusty, and the bathroom needed a bit more attention.

I was pleasantly surprised by the quietness of Sogo Hotel Saigon, despite its close proximity to Bui Vien. The modern and comfortable facilities made for a pleasant stay. The staff were very nice and professional, always ready to assist.

One specific situation that stood out to me was the laundry service. Although I wish they provided more details upfront, I was satisfied with the service offered.