the refurbished studio room was exceptional - modern and clean with great facilities. the bistro was a nice touch with available discounts.

entry gate code hassle.

My recent stay at this hotel was fantastic! the room was spotless with a cozy bed and a modern bathroom. Housekeeping did an excellent job, and the air conditioning worked like a charm. the bistro served delicious meals, so no need to venture out. the staff were top-notch, going above and beyond to make my stay comfortable. the location was convenient for my needs, making it hassle-free.

If I had to point out something for improvement, it would be the gate security system for pedestrians. It was a bit tricky to operate, so I ended up using the car gate instead.

The Balaclava was a great choice for a budget-friendly stay in Cairns. The rooms were clean and modern, with handy USB slots and a well-designed bathroom. Despite some noise from neighboring properties and stained curtains, the helpful staff, good bistro, and excellent security system made for a comfortable experience.

we had a great stay at Nightcap, where the room was impeccably clean, and the staff were friendly and helpful.

nothing that i didn't like ?

We had an amazing stay at this family-friendly hotel! The three-bedroom apartment was spacious and the beds were incredibly comfortable. The rooms were dark, allowing for a peaceful night's sleep after a long flight. The bar and bistro next door added to the great atmosphere, offering delicious meals and a variety of drink options. The staff were exceptional, providing excellent service and going above and beyond to assist us during our stay. We would definitely stay here again!

The car park at the back of the hotel could sometimes be noisy.

The room was even better than in the photos. LOVED the comfy bed and friendly staff. Would definitely choose this place again!

An enjoyable stay at Nightcap At Balaclava Hotel in Cairns. the Queen Studio room was modern and clean. Staff were helpful. While the surrounding area may not be top-notch, we felt safe. A budget-friendly choice with comfortable beds and neat amenities, matching the price paid.

I was pleasantly surprised by my stay at Nightcap. The room was clean and spacious, with free wifi and a comfortable bed. I also appreciated the extra bonus offers upon arrival, which made me feel welcomed. The hotel's steakhouse restaurant offered a great meal at a great value, and the breakfast was exceptional. Despite being located near the highway, the rooms were quiet and secure. I would highly recommend Nightcap for a pleasant and enjoyable stay.

The staff were friendly and helpful, offering useful information about the surrounding area. the room was clean and well-maintained, with a comfortable bed. the hotel offered a convenient location for those with a car, situated within easy driving distance to both the airport and the downtown area.

The hotel's location was less than ideal for those without access to a car. Getting to the city center or the airport would require an expensive taxi ride or a lengthy bus ride.

We love staying here! The location is perfect, close to shops and Dan Murphy, so it's easy to grab some supplies. The rooms are always clean and comfortable, and the staff is friendly and helpful. We especially enjoy having a meal and a few drinks before heading back to our room. It's our top choice when visiting this place.

The beds had thick doonas on them, which was a bit too warm for the hot weather. However, the beds were comfortable and the bathroom was clean.

Excellent customer service, bonus offers on arrival, great meal, exceptional breakfast, easy access, segregated rooms for security and noise reduction.

Nothing, all was good.

A surprise stay turned out clean, comfy, and secure. Helpful staff, but needing Ubers to city action. A unique gate code made me feel like a secret agent. Haha! Secure parking was a plus. Courtyard noise and cleanliness could be improved, but a spacious apartment and friendly service won me over. the wifi, well, let's just say, it had its own personality! For the price and good security, not bad at all. Thank you, Bella and Rhonda! Cheers from Brussels!