As an environmental scientist and surfer, I was drawn to Ibis Mackay for its convenient location near the airport. Despite some check-in issues and room maintenance problems, the staff was accommodating and the beds were comfortable, ensuring a decent stay before catching my early flight.

Conveniently located at the airport. Comfortable bed and close proximity to the terminal make early flights easy.

Glasses near toilet, otherwise satisfactory.

Close to airport terminal. Comfortable bed. Hot shower. Nice a la carte breakfast. Free parking. Friendly staff.

Felt at ease, no complaint.

The front desk staff were as welcoming as a warm fireplace on a chilly night. They went above and beyond to ensure my stay was smooth sailing, like expert navigators on calm waters, guiding me with a smile.

Cold Hallways.

We stayed at this hotel for one night and had a fantastic experience. The location is extremely convenient, right at the airport, making it perfect for a stopover. The staff were friendly and went above and beyond to assist us with any requests we had. The room was well-appointed and had all the necessary amenities for a comfortable stay, including a cozy bed and a quiet atmosphere. The hotel also offers a range of services, such as room service, car hire, and laundry facilities, making our stay even more convenient. we thoroughly enjoyed our time here and would recommend it to families looking for a comfortable and convenient place to stay.

That the staff were friendly but could have been more proactive in their approach. However, this minor issue did not detract from our overall positive experience at this hotel.

the ibis was incredibly clean, and its location couldn't be better - right across from the airport! i learned that despite being close - it's surprisingly quiet. the staff were super friendly and helpful, and the room service dinner was a real treat after a long journey.

Totally recommend.

The staff at this hotel , , from the reception to the restaurant , , were fantastic. They were welcoming and always ready to assist with any requests we had. the room service was prompt and efficient, making our stay smooth and enjoyable. the restaurant had delicious food, and we didn't have to venture out after a long day of travel, as the meals were satisfying.

The breakfast and coffee could be improved. the bacon was served cold, and the coffee was subpar.

The room was fresh and new, making for a pleasant overnight stay while traveling by plane. The staff at reception were friendly and the rooms were clean. The location was also convenient for flying into Mackay.

Room facilities and food were super, location jaw-droppingly convenient next to the airport. Staff were mind-blowingly welcoming and helpful. Despite the airport proximity, the room was unexpectedly peaceful with a fresh air bonus. PERFECT for a last-minute stay!

Conveniently located near the airport, the hotel offers surprisingly quiet rooms. Beds are comfortable and there is ample parking, including for trailers. The in-house restaurant serves delicious food, such as the Crispy Skin Pork Belly. Perfect for short stays with reasonable prices.

Excellent service, convenient for early morning flight. Highly recommended. Clean & comfortable accommodation. Fantastic staff. Friendly reception. Comfy beds. Easily accessible from airport. Good value for money. Excellent blackout blinds.

Nothing.

The location was great for catching my flight. the staff were friendly and offered welcoming complimentary drinks and snacks. the room was cozy and the bed was comfortable for a good night's sleep.

The bathroom was very small and cramped, making it difficult to move around in. the dining area was too cold and made me feel uncomfortable while eating.