I keep coming back for perfect stays with Wi-Fi, parking, 24-hour service, and a helpful staff. A memorable first stay with a late-night water. Christmas here sounds great with all amenities, from pool to beach access. Can't ask for more!

The database provided us with detailed information sent by email, allowing for a smooth and efficient check-in process. the room was very clean and comfortable, providing a relaxing environment after a long day of travel.

I found it slightly inconvenient that I had to drive round the car park several times before finding a spot, and then it was quite a walk from the car to the room.

The pool area of this hotel is gorgeous with many swim options. There are sun loungers available, and the staff were great, giving out free drink vouchers easily. the breakfast had options for everyone and the coffee was good. the beach access was convenient, and the garden area relaxing. the location is tailored for families, offering a range of activities and beautiful surroundings to enjoy.

It would be great if there was an adults-only area by the pool, as it can get busy with families. Adding some music or creating a more lively atmosphere after 10 pm would enhance the guests' experience without disturbing others.

Our family had a delightful stay at Novotel for five days, enjoying the peaceful room and outstanding facilities. the location was ideal, offering opportunities for swimming, kayaking, and making new friends. the atmosphere was perfect for a relaxing holiday with the kids.

100% Recommend this hotel.

We hit up the pool and chilled by the lagoon, the vibes were unbeatable. the staff were cool and the food was legit tasty. We partied hard with no stress, beach and wildlife were lit!

Wishing for a sick DJ at the pool to turn up the party mode for us teens!

I thoroughly enjoyed the abundant activities available on-site, from swimming in the lagoon to canoeing. the hotel's beautiful surroundings, with wildlife like kangaroos, added a special touch to my stay. The cleanliness of the facilities and the friendly staff further enhanced my experience. Cons: For us, it was ideal. the only minor drawback could be the limited vegetarian options on the dining menu.

lovely getaway at twin waters surpassed expectations with novotel's amazing amenities, friendly staff, and stunning surroundings. the pool, spa, and lagoon activities were highlights, creating a relaxing and enjoyable break.

outdated air con and maintenance issues.

It felt like a paradise for the whole family, with the latest arcade games adding a fun touch to our vacation. It was an absolute blast, just like being on a gaming island!

Food labeling unclear.

Great rooms, fantastic buffet. Fun activities, renovated clean room. Friendly staff, beautiful nature.

Nothing, all excellent.

The pancakes were a breakfast dream! the family-friendly vibes were top-notch, and the pool was pure bliss. Plus, the staff at the buffet were sunshine in human form.

Rooms were a miss, feeling tired and dated. They need some serious TLC!

pros i had a fantastic stay at the novotel with incredible views of the lagoon and a wonderful room. the facilities were top-notch, from the pool to the tasty food. the friendly staff made my experience memorable. i enjoyed kayaking in the lagoon, sipping on delicious cocktails, and admiring the wildlife around me. the festive atmosphere during new year's eve added to the charm of my stay. everything from the clean room to the relaxing pool area exceeded my expectations.

Cons not a single complaint! 🌟.

The stay was mind-blowing! Room was super comfy, breakfast a jaw-dropping variety. Activities & lake a PLEASANT SURPRISE.