I recently had the pleasure of staying at this luxurious hotel in a very convenient area close to the heart of the city. The location was perfect, with the hotel's own restaurant just a short walk away and plenty of shops and amenities nearby. The room was clean and modern, with a great bathroom and all the amenities I needed, including a mini-bar and tea and coffee facilities. The staff were incredibly friendly and helpful, providing excellent service throughout my stay. They even accommodated my request for an extra armchair, which was greatly appreciated. The hotel also had great facilities, including a fitness center and a jacuzzi for leisure. The check-out process was quick and efficient, making my departure hassle-free.

I would highly recommend this place to family and friends. The location was fantastic, with everything I needed within walking distance.

The staff was incredibly helpful on a busy night, going above and beyond to assist us. Despite initial issues with the room, we were eventually relocated to clean and comfortable accommodations. Convenient location for the jazz festival.

The hotel is conveniently located in the heart of the city, close to the main street and shops. We didn't need to go far to find good local eateries. The room was clean and comfortable, with all the amenities we needed. The staff were friendly and helpful, making us feel welcome throughout our stay. We enjoyed the lovely spa bath in our room and the beautiful views of the city and river.

The mini bar prices were a bit steep.

As women traveling alone, we felt secure and comfortable at the Gateway Hotel. The staff were friendly and helpful, providing excellent service. The location was convenient, with easy access to major roads and in-town breakfast options. The rooms were clean, spacious, and well-lit, with comfortable beds.

Felt at home instantly, no complaint.

The rooms were clean and comfortable. Friendly and helpful staff. Great location for the jazz festival. Convenient amenities like carpark and elevators. Excellent breakfast options.

Absolutely nothing to say about dislikes.

Over Easter, we stayed in a hotel that offered two complementary Easter eggs in our room which was a nice surprise. The location was key as it was walking distance to a variety of shops and restaurants. One of the best aspects was the close proximity to a beautiful waterfront area where we enjoyed a lovely Easter walk.

There was no ventilation system and the window facing the parking area and smokers corner allowed in cigarette smoke. The beds were poorly joined making for an uncomfortable night's sleep, and we were also disturbed by strange electronic noises throughout the night.

The bathroom sink had a plug and a proper tap, ensuring no splashes. The staff were friendly and accommodating. Although the room was a bit small, it was comfortable and clean. The off-street parking and elevator were convenient for guests with mobility restrictions. I'd recommend this hotel for a comfortable stay.