The bed at Sofitel was amazingly comfortable, and the room was immaculate. the staff left a thoughtful birthday message, personal note, and chocolates, creating a lovely experience. the pool setting was enjoyable despite being small.

Pool not open at 6 am. No aircon, room very hot.

The amazing concierge staff brightened our stay, especially for my kids. The location in the CBD was ideal, and being able to enjoy delicious Toby Estate Coffees on-site was a highlight. Despite a few flaws, the beautiful rooms and comfortable beds made it a pleasant stay.

On my escapade in this city, I found a spot that had a huge comfy bed with a view of the lively streets. the morning feast was yum and they catered to my picky taste buds. the bar had a vibe that made me feel posh and relaxed, perfect for winding down after a day of exploring. the staff were cool, but boy, the shower pressure was a letdown. Nonetheless, a solid spot for a short getaway. Cheers to that!

Great breakfast and dinner. the staff at the premier restaurant felt as warm and welcoming as coming home to a family feast after a long journey. The chef's creations were more delicious than grandma's secret recipes and left me dreaming of the next meal. Cons: Limited room for improvement.

We stayed at Sofitel for 4 nights on a family trip. Our 21st-floor room had stunning city views, stylish furnishings, and a comfy bed. the in-room dining options were excellent, with tasty breakfast and a special vegetarian dinner request catered to.

Would recommend this hotel.

Great Location and Delicious Breakfast

The location of the hotel was perfect, close to a vibrant strip and within walking distance to the river and restaurant district. the breakfast was delightful, with a great selection and a friendly staff member overseeing the dining experience. Improvement could be made in the room service efficiency and overall staffing levels to ensure a smoother guest experience.

Rooms clean, spacious, comfortable. New facilities, luxurious vibe. Staff friendly, good service. Nice robes. Great room service, reception, restaurant. Amazing bed. Easy walking distance. Highly recommend.

stayed at Sofitel for 4 nights, a lovely home away from home. the room decor was amazing, breakfast delicious. Housekeeping was generous and attentive. Ordering meals on iPad with exact delivery times was convenient.

Nothing it was perfect 😊

Clean rooms, exceptional view. Friendly and helpful Asian receptionist. New property with great amenities and stylish design. Good breakfast and nice surprises in Club Millesime. Amazing staff in the food department.

The hotel rooms were beautifully decorated, and the dining room served delicious breakfast meals. the bar area was cozy, and the cocktails were amazing. Plus, the view from the top floor was breathtaking, especially during the night.

The housekeeping service wasn't up to scratch - we had to ask three times for conditioner, and our towels were not replenished. the service at the restaurant was poor, we couldn't get a drink, and they didn't have any towels in the pool.

From the moment we arrived, we were welcomed by the warmest smiles of the staff. We were very impressed with how they treated us like royalty and was always attentive to our needs. Our room was beautifully decorated with exclusive amenities such as fluffy bathrobes and soft pillows that made us feel very luxurious. What we loved most was the indoor swimming pool and sauna, which was well-maintained and very clean. the restaurant was amazing, and the food was delicious.

this was only a minor issue, and it didn't affect our overall stay at the hotel.

The hotel is conveniently located, so close to Hindley street where you can find a variety of restaurants. It's also in the centre of the bathroom, making it easy to explore the city. The room itself is tastefully furnished with comfortable wide bed and a padded bench in front of the window, providing great views over the city. The in-room dining experience was enjoyable, with a special meal prepared upon request.

There seemed to be a lot of issues with the staff, as mentioned in one of the reviews.