The service was outstanding from start to finish. The valets and reception staff were amazing. We were upgraded to a beautiful room and treated to Champagne and a delicious cake. The attention to detail in the room was impeccable, and the breakfast from room service was prompt and delicious. The hotel itself is brand new and immaculately clean, with a lovely pool, great spa, and fully equipped gym. The staff went above and beyond to make our stay special, even securing last minute Formula 1 tickets for us. The restaurant was outstanding, and the concierge team was truly amazing. I can't recommend this hotel enough.

I do recommend this hotel.

Brand new hotel, immaculately clean, comfortable beds, lovely pool, great spa, fully equipped gym.

Couldn't find any faults at all.

The facilities and amenities were top-notch, with a beautiful pool, spa, and fully equipped gym. The staff were extremely friendly and helpful, going above and beyond to make us feel welcome. They even managed to secure last-minute Formula 1 tickets for us, which made our trip unforgettable. The hotel was immaculately clean and the beds were incredibly comfortable. The restaurant was outstanding, serving delicious food and accommodating our special requests. We also loved the little treats left in our room, such as chocolates and coloring pens. we highly recommend this hotel for anyone visiting Sao Paulo.

We felt extremely welcome during our stay and encountered no issues whatsoever.

The service was superior from the moment we arrived. The valets were amazing, and the reception was fantastic. We were upgraded on our wedding night with Champaign and a delicious cake. The room was beautiful in every regard, and the breakfast from room service was incredibly prompt and delicious. The lobby was stunning, and the hotel was quiet. The staff, especially the concierge team, went above and beyond to make our stay exceptional. They even managed to get us last-minute tickets for the Formula 1 race, which made our son's day. The restaurant was outstanding, allowing us to order off the menu, and the WiFi worked perfectly.

Nothing, all excellent.

My recent stay at Jw Marriott was exceptional. The hotel's stunning decor and comfortable rooms provided a luxurious experience. The staff were professional and friendly, ensuring impeccable customer service throughout my stay. The Spa and pool areas were beautiful, making it a perfect place to relax. The highlight of my stay was definitely the delicious cheese bread that I had at the hotel. I highly recommend Jw Marriott for a wonderful stay experience.

We, as young people, loved the gym with its state-of-the-art equipment and the beautiful pool where we could relax and unwind.

Instantly felt at home, no complaints.

I had an exceptional stay at a beautiful brand new hotel in São Paulo. The rooms were immaculately clean, with very comfortable beds. The pool was lovely and the spa and fully equipped gym were great amenities. The concierge team went above and beyond to make our stay special, even securing last-minute Formula 1 tickets for my son. The restaurant was outstanding, offering delicious food and accommodating special requests. The hotel staff also made the kids happy with treats left in our room. I highly recommend choosing this hotel for your stay in São Paulo.

Immaculate cleanliness, comfortable beds, helpful staff, amazing concierge service, great spa, fully-equipped gym.

None.

The value for the money was excellent, the room was comfortable and beautifully decorated. The location was convenient and the staff went above and beyond to make our stay memorable.

Breakfast items could have more variety.

The hotel is conveniently located in a business area, allowing easy access to other neighborhoods. The rooms are beautifully appointed with comfortable beds and the staff provides exceptional service. Guests can enjoy a lovely pool and spa facilities, while the fully equipped gym ensures a satisfying workout. The concierge team goes above and beyond to cater to guests' needs, arranging last-minute tickets to sought-after events and providing extra treats for children.

The breakfast selection could be improved, with a lack of fresh breads and quality pastries.

The personalized service we received at Jw Marriott was outstanding. From the moment we arrived, the staff went above and beyond to make us feel welcome and ensure our stay was exceptional. Our room was beautifully decorated and provided the utmost comfort. The Spa and pool areas were a true oasis, offering a relaxing and rejuvenating experience. The attention to detail and impeccable customer service truly set this hotel apart. I highly recommend Jw Marriott for a memorable and luxurious stay.

I had an amazing stay at this hotel. The service was superior, from the valets who were incredibly helpful to the friendly reception staff. The room was beautiful in every regard, with exquisite furniture and thoughtful details. The breakfast from room service was prompt and delicious. The hotel is located in a business area but has easy access to other neighborhoods, making it convenient for exploring the city. The cleanliness of the hotel facilities was impeccable.

There was nothing I didn't like.

Brand new hotel, immaculate cleanliness, comfortable beds, lovely pool, great spa.

Nothing, no complaints at all.

The hotel facilities were immaculately clean and the staff provided superb service. They went above and beyond to ensure our stay was comfortable and enjoyable. The breakfast was prompt and delicious, and the location was convenient, situated in a business area with easy access to other neighborhoods in this city.

Couldn't stay longer.

Great location, close to a large shopping mall and easily accessible. The rooms were spacious and well-decorated, providing a comfortable stay. The staff was friendly and accommodating, always willing to assist with any requests. The hotel amenities were impressive, especially the spa and pool areas.

There were a few aspects that could have been better. the menu options for children were quite limited, which made it difficult to find suitable meals for them.