Exceptional service, friendly staff, meticulous attention to detail, complimentary tuk-tuk rides, free massages, delicious breakfast.

Nothings.

The staff were friendly and helpful, always ready to assist with any queries or requests. They made great recommendations for local restaurants and attractions. The location was convenient, with easy access to transportation options and nearby tourist sites. the hotel offered a delicious breakfast selection and spacious rooms for a comfortable stay.

The overall experience was let down by a lack of cleanliness in the rooms and common areas. The cleanliness standards were not up to par, with dirty surfaces and stained linens.

Impressive design, clean rooms, comfortable bed, good shower, nice pool, superb service. Cold towel and mosquito spray provided.

Nestled in a quiet area of town facing the river, this hotel goes above and beyond in everything they do. The staff is incredibly kind and helpful, ensuring a pleasant stay. The rooms are beautifully decorated and the beds are very comfortable. They offer a wide range of amenities like two pools and a spa, perfect for relaxation after a day of exploring. The breakfast is delicious and the service is top-notch, with staff members going out of their way to make guests feel at home. The hotel is also conveniently located close to restaurants and attractions in the area.

There is no lunch and dinner service available at the hotel at the moment.

During my recent stay at Jaya House River Park, I was amazed by the attention to detail and exceptional level of service. From the moment I arrived, I was greeted with warm smiles and refreshing face scented towels. The staff went above and beyond to ensure that my stay was truly special. They knew my name and were always ready to assist me with any request.

As a business traveler, I really appreciated the free daily spa treatments and the complimentary mini bar in the room. The attention to detail and personalized service were exceptional. The hotel also had a sustainable and environmentally-friendly policy, which was impressive. The staff were warm and welcoming, and the beautiful decor and relaxing areas within the hotel made for a comfortable stay. The rooftop bar and delicious breakfasts were definite highlights. The location was quiet but convenient for exploring all areas of the city.

Felt incredibly at ease and had absolutely no complaints whatsoever.

Impressive design, clean rooms, comfortable bed, good shower, nice pool. Cold towel and mosquito spray provided.

The complementary coffee machine and filled fridge in the room were a nice touch. the free laundry and tuk tuk rides were very helpful. the location was good, with easy access to town. the staff were very friendly and knowledgeable.

The decor felt a bit dated and did not seem to match the high price point. It was a bit disappointing that additional costs were required for bike rentals and long tuk tuk rides.

We recently stayed at a luxurious hotel and were amazed by the exclusive amenities provided. the spacious room was well-appointed with modern decor and offered beautiful views of the garden area. the attentive service went above and beyond, fulfilling our every need from arranging tours to in-room breakfast. the spa and wellness centre was exceptional, providing a wide range of treatments including full body massages, body scrubs, and beauty treatments. the outdoor swimming pool offered a serene escape from the busy city, with beach umbrellas and comfortable loungers available for use.

Our only minor issue was the lack of outdoor dining options available. Although the hotel offered a snack bar and restaurant, we would have appreciated a more diverse range of dining experiences to choose from.

As longer term business travelers, we were impressed with the outstanding service and attention to detail at this hotel. The airport pickup and complimentary transportation into town made our travels hassle-free. The staff, especially May, was extremely attentive and friendly, making us feel right at home. The hotel's commitment to being plastic-free and creating their own organic products, like the mosquito spray, is commendable. The breakfast menu was delicious and the spa treatments were top-notch. We also appreciated the cozy and charming atmosphere of the hotel.

Felt very secure, nothing to complain about.