best western belleville always exceeds my expectations. their rooms are modern, clean, and spacious, with unbelievably comfortable beds. the staff is exceptional, providing friendly service and giving great directions when needed. i also enjoyed the breakfast, a rare occurrence for me. overall, a top-notch experience.

Lock issues with doors

The rooms were clean and had all the basic amenities. the hot breakfast included was a great start to the day.

The shower drainage was slow. the location of the hotel was not the best as it was situated near a busy intersection.

The hotel was a great find for our stay in this bustling city. The room was clean, comfortable, and had all the basic amenities we needed. The staff provided excellent service and were attentive to our needs.

Everything was okay.

Great customer service, super friendly and professional staff. Comfortable and clean rooms with lots of pillows. Convenient location with easy access to the highway and walking distance to restaurants and shops.

Some rooms had a smell of smoke, despite requesting a non-smoking room. Inconsistent AC and noisy toilets kept some guests from sleeping well.

Great value for money and the room was cozy, clean, and modern. The staff at this hotel were exceptionally friendly and helpful.

The breakfast option could have been improved by better follow-up on orders.

best western belleville was a delightful surprise during our wine touring trip. the counter woman's directions and map were very helpful. excellent customer service, spacious bathroom, and a great breakfast selection made us feel right at home. we're already planning to make it our starting point for our next visit.

dirty and stained bathroom curtain

Our stay at Best Western was fantastic! The customer service was exceptional, from the front desk to the room attendants. We were impressed with the prompt assistance we received when we reported issues with the door locks in our room. The staff quickly replaced the locks, ensuring our safety and satisfaction. The hotel itself was modern, well-decorated, and immaculately clean. We appreciated the convenient amenities, such as the microwave in the hallway and the decent breakfast options. The pool and hot tub were a hit with our kids, who enjoyed them every evening. The ability to change towels and request supplies, even though cleaning was not done daily, was a great feature. it was a very enjoyable stay.

Great breakfast, warm pool, friendly staff. Will use again. Thanks, Miss Meghan. More people like you needed in industry.

We had a fantastic stay at a hotel located near shops and restaurants. The room was spotlessly clean, and the housekeeping staff were very attentive. The front desk staff went out of their way to assist us. The location was convenient, with plenty of dining options nearby.

Excellent location, nice pool, good selection for breakfast, friendly staff, pet-friendly, helpful with room requests.

No complaints.

Our stay at this hotel was quite convenient due to its location right in the heart of town across from a huge mall. We were also pleased to discover a long trail along the river, perfect for our family walks. The room was clean and comfortable, with soft pillows and a comfortable bed. The staff at the front desk and during breakfast were friendly and helpful, making our stay more enjoyable.

The elevator had an unpleasant odor, which was a minor drawback to our otherwise pleasant experience.

The breakfast was excellent, with a lot of choices and tasty food. the hotel's location was perfect, close to many interesting places to visit. I really appreciated having electric car plugs available, which was very convenient. the staff was quite friendly and accommodating to the needs of the guests.

The room could have been a bit more comfortable, especially the beds, which were too hard for my liking. the hallway noise was a bit loud at times, making it difficult to sleep peacefully.

The room was spacious and clean, with a comfortable bed for a good night's sleep. the staff were friendly and helpful, providing recommendations for local vintage shops. the breakfast included in the stay was a great perk, offering a variety of options to choose from.

the duvet on the bed was oversized and slippery, making it difficult to keep it in place throughout the night. It would have been better if it had a cover to prevent this issue.