Located conveniently close to a Starbucks and a charming town, this hotel offers a great base for exploring the area. The rooms are spacious, comfortable, and well-equipped with amenities such as a mini fridge and coffee maker. The staff are friendly, helpful, and quick to respond to any inquiries. Guests can enjoy a delicious breakfast at the hotel's in-house cafe, and the option to forgo housekeeping services in exchange for restaurant coupons is a thoughtful perk. There is also a business center available for those needing to work during their stay.

The noise level from the pool area and thin walls in the adjoining rooms can be somewhat disruptive at times.

Wonderful upgraded suite, great service, nice café for breakfast, 10% coupon, spacious one bedroom suite with kitchenette.

Nothing, no complaints at all.

The room we stayed in was upgraded to a suite, which was a pleasant surprise. The service we received was exceptional, and the staff went above and beyond to accommodate our needs. The café in the hotel was a great spot for breakfast. We also appreciated the 10% off coupon for Boston Pizza. we had a wonderful stay at Best Western.

I had a great stay at Best Western Cranbrook. The room was spacious and clean, and I loved the option to forgo housekeeping in exchange for restaurant coupons. The staff were friendly and helpful, making me feel right at home. I highly recommend this hotel.

The staff at the hotel were incredibly helpful and friendly, which made our stay even more enjoyable. We were also pleased to find a reasonably priced guest laundry, making it convenient for us to do laundry during our stay. The kids had a great time in the pool, which was a hit with them. Additionally, our room was comfortable, clean, and nicely decorated, making for a pleasant and relaxing stay. As a disabled guest, I appreciated the accommodating staff and the fact that they were able to move us to a quieter and better-appointed room on the fourth floor. The table and chairs in the studio room matched, adding to the overall aesthetics.

Felt very lucky, no reason to complain.

The value for money at this hotel was great, with comfortable beds and a clean room. The location was fantastic, with easy access to restaurants, shops, and downtown. The staff were exceptional, always helpful and friendly.

Hotel breakfast could use some improvement, maybe offering a wider variety of options.

Upgraded suite, changed reservation, enjoyable stay. Nice café for breakfast, 10% off Boston Pizza. Spacious room close to restaurants. Friendly staff. Good location, walking distance to stores. Comfortable beds, sink outside washroom, lots of hot water. Quieter studio on fourth floor, better appointed.

The bed was incredibly comfortable and the room lighting was perfect. The hotel seemed newly built or recently renovated, as everything was in great shape. The window even opened wide for fresh air. The cleanliness of the room was impressive, and the staff were friendly. The location was excellent, being centrally located on the main strip, close to restaurants, downtown, and everything I needed.

Nothing that I didn't like.

I recently had the pleasure of staying at a modern hotel in a great location. The hotel is right on the train tracks, which added a unique touch to the experience. It is also centrally located, making it easy to explore the city and enjoy the nearby restaurants and shopping. The room was clean, well-appointed, and provided everything I needed for a comfortable stay. The staff was welcoming and provided excellent service throughout my stay. Additionally, the hotel offered a 15% discount at a local restaurant, which was a nice bonus.

There were a few minor drawbacks. The arcade machines were not working during my stay, which was a bit disappointing.

Friendly and accommodating staff. Convenient location near restaurants and amenities

No hot tub at the pool. No complimentary breakfast.

The location of this hotel is excellent as it is near restaurants and shops, making it easy for us to explore the area. We enjoyed being in the mountains during the winter season, which added to the charm of this place. The service provided was top-notch, with friendly staff members who were always available to assist us. The amenities in our room, such as the ironing facilities and tea and coffee facilities, were convenient and made our stay even more comfortable. The indoor swimming pool was a great addition, allowing us to relax and unwind after a day of exploring.

In summary, this place is highly recommended to family and friends, thanks to its great location, excellent service, and comfortable amenities. We had a wonderful experience and would not hesitate to stay here again.

The hotel is conveniently located near a variety of restaurants and shops, making it easy to order takeout or grab a quick bite to eat. it is situated in the beautiful mountains of the Cranbrook area, providing a picturesque backdrop to your stay. The rooms are spacious and comfortable, with amenities such as a mini fridge, coffee maker, and microwave. The staff is friendly and helpful, ensuring a pleasant experience during your stay.

The complimentary breakfast at this hotel is not included, which was a disappointment compared to other hotels in the same price range.

I recently spent Easter at a hotel in Cranbrook and had a great experience. the staff were amazing and very accommodating. I appreciated the fact that the hotel had a fenced-in area for pets, which made life easier for my furry friend. the location was perfect, with a few restaurants nearby, a short drive to the town centre, and easy access to the main highway. I was also pleased with the breakfast options offered at the hotel's restaurant.

The only negative aspect was the noise level from the nearby road. It made it hard to sleep at night, and I found myself tossing and turning.