During our Christmas stay, we were pleased with the warm and cozy atmosphere of the hotel. the rooms had a charming and homely feel, which added a nice touch to our holiday getaway. the on-site restaurants and bar provided convenience and a variety of dining options for us to enjoy.

One aspect we were not too fond of was the location. Though not within walking distance to downtown, we found it a minor inconvenience as it was easy to access by car.

The staff at this hotel were outstanding, very kind and always ready to assist. the lounge staff provided great service, and I even gave an additional tip to the waiter because they were so fantastic. the rooms had a cozy and traditional Canadian cottage charm with a fireplace, which I absolutely loved.

That the soundproofing in the rooms was an issue. I could easily hear conversations from the neighboring room, which was quite distracting.

Great breakfast included with the stay. the breakfast was delicious and had a variety of options to choose from. Convenient location with easy access to nearby attractions and amenities.

The decor in the hotel was a little dated and could use some updating to make it more modern and appealing. The lack of an elevator was inconvenient, especially when having to carry luggage up the stairs.

We stayed in one of their premiere Fantasy Suites, the Flights of Fantasy, a two-story hot air balloon themed room with a jacuzzi tub and a sauna! It was a beautiful room with amazing amenities. The buffet breakfast was good and the $20 voucher for food and drink at their pub or restaurant helped too. We had a great time at the pub, the food and drink was fantastic, and the waitress/bartender was super friendly. I highly recommend this hotel.

Warm and cosy room with fireplace, helpful and polite staff, comfortable beds, plenty of charging outlets, clean room and bathroom, included breakfast.

None.

The rooms at this hotel are clean, cozy, and comfortable. I stayed in a room with a fireplace, which added a nice touch and made it feel like a cabin. The staff at the front desk were super friendly and helpful, making the check-in process easy. The location of the hotel on Princes St is great as it is situated well for exploring the downtown Kingston attractions.

All aspects of my stay at this hotel were great.

Great room, friendly staff. Closed pool, but private. Breakfast had variety, some bacon. Hash browns okay. Urgent care attached to hotel was helpful.

Had a wonderful city break at a hotel with some great complementary facts! the staff were incredibly helpful and welcoming, which made our stay all the more enjoyable. the restaurant on site had some fabulous contemporary dishes that catered for all our tastes. the location couldn't have been better with plenty to explore within walking distance. Lastly, we enjoyed that the hotel room was incredibly spacious and clean for relaxation after a day out and about.

The hotel wasn't as modern as others we have stayed in for a city break. It had a slightly outdated vibe and could do with a bit of improvement.

We loved the cozy feel of the hotel with spacious rooms, a fireplace, and comfortable beds. The on-site restaurant and bar were convenient, allowing us to bring draught beers to our room. The complimentary breakfast was delicious, with plenty of choices. The staff, including those at breakfast and the cleaning lady, were friendly and helpful.

Felt well taken care of, no complaints.

We had a wonderful experience at Best Western. The front desk staff immediately acknowledged our loyalty status and offered us an upgrade to a unique fantasy suite. The room exceeded our expectations with its two levels, air balloon bed, fireplace, and hot tub. The hotel's lodge-like decor added to the charm. The location was convenient, close to malls and restaurants. The breakfast was delicious with plenty of options. I highly recommend this hotel for a memorable stay.

I recently stayed at Best Western in Kingston for a few nights and had a great experience. The breakfast exceeded my expectations and the room, although a bit dark, was very comfortable. The hotel facilities were very nice, including the outside pool. The staff was incredibly friendly and accommodating, from the lady who brought our breakfast to the receptionist. The location was convenient and I hope to have the opportunity to use the pool and restaurant next time!

I do recommend this hotel.

The staff at Best Western were incredibly friendly and helpful throughout our stay. They went out of their way to provide any information we needed and made us feel welcome. The pool area was well-kept and the pool bar service was a treat. The rustic charm of the hotel added to the overall experience.

I recently stayed at Best Western in Kingston for a short getaway. The staff were incredibly friendly and accommodating, and the room was clean and spacious. The attached pub served delicious food, and the breakfast options were plentiful. I also appreciated the private pool area, even though it wasn't open during my stay. The hotel's location was convenient and easy to find. I had a fantastic experience at Best Western and would highly recommend this hotel.

This hotel is conveniently located in close proximity to all the attractions in the area, making it easy to explore the Kingston area. Guests can easily access the front desk and restaurant, which are situated closer to the lobby area. The rooms are spacious and well-equipped, with comfortable beds and pillows that ensure a restful night's sleep. The bathrooms are clean and tidy, providing a pleasant experience for guests. The hotel also offers additional facilities such as an outdoor swimming pool and free Wi-Fi throughout the property.

The shower pressure in some rooms is low, which may be inconvenient for guests who prefer a stronger stream of water.