Convenient location, close to ferry dock and attractions. Clean, spacious, and quiet rooms. Excellent breakfast with cooked-to-order options. Friendly and caring staff.

All was good.

Convenient location for the "CAT" ferry. The staff was friendly and check-in was quick. The room was clean and had comfortable beds with a large HDTV and Wi-Fi. The complimentary breakfast had a good variety of options. I recommend this hotel for those taking the ferry.

During my recent stay at Best Western Mermaid in Yarmouth, I found the location to be incredibly convenient. As someone who took The Cat ferry, arriving late in the evening, it was a relief to have such a short distance to the hotel. The staff waited up for us and provided quick and efficient service upon our arrival. The rooms may not be extravagant, but they were immaculate and had everything we needed for a comfortable night's sleep before our early departure to explore Nova Scotia. The complimentary breakfast, although called continental, had a variety of options including cereals, muffins. With a cup of coffee and a bagel, I was satisfied. The friendly and helpful staff added to the positive experience. I would definitely choose to stay at this hotel again if I were taking The Cat ferry.

This hotel is perfect for those arriving late from the ferry, tired and ready for bed. The staff waits up for you and provides quick and efficient service. The rooms are immaculate and have all the necessary amenities for a comfortable night's sleep before exploring Nova Scotia. The location is ideal, especially for early morning departures from the ferry.

No need for improvement, everything was great.

We loved the convenient location of this hotel, as it was very close to the ferry terminal for our trip the next morning. It made catching our ferry a breeze! The hotel was also located near several restaurants, which made it easy for us to find a place to grab dinner. Additionally, the staff at this hotel was amazing. They were so friendly and accommodating, and the breakfast manager, in particular, was kind and courteous. The breakfast options were different each day, which was a nice change from other hotels that serve the same thing every day.

Was all great.

As a one-night stopover upon arriving in Nova Scotia from the ferry, Best Western in Yarmouth exceeded our expectations. The staff went above and beyond, making us feel truly cared for. Breakfast was excellent, especially the fresh fruits. The rooms were impeccably clean and comfortable, contributing to our enjoyable stay. The hotel's location, just a mile away from the CAT ferry dock, was very convenient. We can confidently say that their exceptional staff sets this hotel apart from others, making it our top choice in Yarmouth.

We wholeheartedly recommend this hotel.

The hotel is conveniently located near the CAT ferry, making it easy to catch our early morning ride. It was also close to the two museums we wanted to visit and had easy access to many areas of Yarmouth. The room was spotless and the wood laminate floors added a nice touch. The service provided by the staff was friendly and helpful. The breakfast buffet was delicious with plenty of choices.

Convenient location near ferry terminal. Clean and comfortable room. Helpful staff for shipping items. Close to restaurants and attractions. Great B&B experience with friendly innkeepers, stunning view, and delicious breakfast.

I had a fantastic stay at this hotel. The room was spotlessly clean and the bed was extremely comfortable. The water pressure in the shower was excellent. Additionally, the hotel was conveniently located near the ferry terminal, making it easy for us to catch our ferry to Portland, ME. We also appreciated the free breakfast option and the staff member who ran it put a lot of effort into keeping the food hot and the dining area tidy.

There was nothing I didn't like.

The hotel was recently updated and exceeded our expectations. The beds were comfortable and the breakfast was above par, with fresh berries as a pleasant surprise. The location was perfect, close to the CAT Ferry dock.

Felt very homey, no complaints at all.

Modern, clean room. Basin with tea/coffee facilities. Metal cutlery and porcelain plates for breakfast. Accommodating, friendly staff. Convenient location near ferry, banks, restaurants, and activities.

During my recent stay at Best Western Mermaid in Yarmouth, I found the location to be incredibly convenient. As someone who took The Cat ferry, arriving late in the evening, it was a relief to have such a short distance to the hotel. The staff waited up for us and provided quick and efficient service upon our arrival. The rooms may not be extravagant, but they were immaculate and had everything we needed for a comfortable night's sleep before our early departure to explore Nova Scotia. The complimentary breakfast, although called continental, had a variety of options including cereals, muffins, bagels. With a cup of coffee and a bagel, I was satisfied. The friendly and helpful staff added to the positive experience. I would definitely choose to stay at this hotel again if I were taking The Cat ferry.

Recently updated property, comfortable beds, above par breakfast with fresh berries, friendly and helpful breakfast staff, close proximity to CAT Ferry dock, friendly staff.

Could not be improved in any way.

Great value for the price, with comfortable rooms and friendly, caring staff. The location near the ferry dock was super convenient.

For breakfast, it would be even better if they had a sink inside the bathroom.

Great complementary breakfast and hot chocolate station. Good location to explore the nearby town. Enjoyed the cozy and warm fireplace in the lobby during the cold winter evenings.

Poor communication regarding room amenities. the noise level and light coming in through the windows made it hard to sleep at night, ruining our holiday experience.