Best Western Plus Chateau Inn Sylvan Lake, Sylvan Lake (Canada) - Deals & Reviews

This hotel is in a prime location, close to everything you need for a great vacation. It's near the lake, so you can easily enjoy water activities and beautiful views. Additionally, it's in the downtown area, which means you have easy access to shops and restaurants. The staff is knowledgeable about the area and ready to answer any questions you may have. The rooms are spacious and comfortable, with clean bathrooms and great service. The breakfast is delicious, with a variety of options to choose from.

The soundproofing in the rooms can be improved to ensure a quieter stay.

I was greeted with a warm smile and fresh cookies upon check-in, even though the hotel was fully booked on a busy long weekend. The staff were all friendly and helpful, from the maintenance guy who quickly fixed a clogged toilet to the breakfast host who offered to make waffles for my kids. The room cleaners were thorough and friendly too.

The room was a bit stuffy as we couldn't open a window, and the air-conditioning didn't improve the air quality much. Additionally, on one day our beds were not made, although everything else like emptying the garbage and providing new towels was done.

The hotel offers great value for money with its affordable prices and attention to detail. The location is superb, with the hotel being right across the street from the lake, making it convenient for guests to enjoy all the activities on the lakefront. Additionally, the hotel is close to a variety of restaurants, allowing guests to easily explore the local culinary scene. The staff are friendly and provide excellent service, ensuring that guests' needs are well taken care of. The rooms are well-equipped and comfortable, with very comfortable beds ensuring a good night's sleep. Lastly, the breakfast included in the stay provides a good variety of food options to start the day off right.

All was well, no improvements needed.

I recently had a fantastic stay at a hotel near the lakefront that exceeded my expectations. the hotel provided excellent value for money with their reasonable prices and included breakfast. The attention to detail and customer service were top-notch, with the staff readily available to answer any questions I had about the area. The location of the hotel was perfect, as it was close to everything and offered easy access to all the attractions on the lakefront. Moreover, I was impressed with the basic amenities provided in the room, especially the very comfortable bed that ensured a restful night's sleep. I highly recommend this hotel for its exceptional service, attention to detail, and comfortable rooms.

All was great during my stay.

We stayed in the city and were very satisfied with the hotel's location, close to key city attractions. the complimentary breakfast was a great start to the day, with a good variety of options that were tasty and fresh. the cleanliness of the room was impressive, with fresh towels and bedding provided daily.

Our stay was marred by some negative aspects. the staff was unfriendly and lacked enthusiasm for their work, which left us feeling unwelcome.