Pillows and shower were excellent. Bed and room were clean. Amenities like wifi, fridge, and air conditioner were great. Upgraded to a King Jacuzzi Suite. Staff were kind and helpful. Restaurant staff were friendly. Pool hours from 6 AM to 11 PM. Girls at front desk made check-in easy.

The staff at the front desk, especially James, were incredibly helpful and accommodating. They went above and beyond to fulfill our request for a 2 queen bed suite, even preparing a room quickly. The room was impeccably clean, one of the cleanest my family has stayed in. The pool hours were convenient and the staff there were friendly, making check-in a breeze for me and keeping my kids occupied. The pillows, shower, and bed were excellent, and the amenities like wifi and fridge were top-notch. Not to mention, the air conditioner worked perfectly.

Nothing to be said.

We stayed at Holiday Inn in Grande Prairie for 3 nights during our vacation. The room was clean and new, exceeding our expectations. The front desk staff were very nice and helpful. The hotel's central location provided convenient parking.

Would definitely recommend this hotel.

The staff went above and beyond to accommodate our room request, and we were pleasantly surprised with the upgraded King Jacuzzi Suite. The pool hours were convenient, and the pool staff were friendly and helpful. The restaurant staff were also pleasant and made our breakfast enjoyable.

Can recommend this hotel.

I had a fantastic stay at this hotel. The staff, including the manager James, were extremely accommodating and provided amazing customer service. The room was one of the cleanest I have stayed in for a long time.

For us, it was ideal.

Great amenities - the hotel offered a good fitness room with a variety of equipment for a solid workout. the pool and hot tub were clean and inviting.

This hotel exceeded my expectations in several ways. the value for money was excellent, with reasonable prices for a comfortable stay. Secondly, the staff were friendly and accommodating, ensuring a seamless check-in process. Lastly, the hotel's location near a shopping mall was convenient for any last-minute needs.

Everything at this hotel was just fine.

our stay at the hotel was a pleasant surprise. the upgraded room was amazing and the staff were kind and accommodating. the cleanliness of the room and the excellent amenities made our stay comfortable and enjoyable. we will definitely return to this hotel again.

Cleanliness issue with the bed sheets.

holiday inn in grande prairie exceeded my expectations. after a mix-up with the room, the staff went above and beyond to accommodate our request. they even upgraded us to a king jacuzzi suite! the friendly and helpful staff made our stay memorable and we will definitely be returning.

Breakfast not included.

The hotel provides excellent value for money with its reasonable prices and attention to detail. I was pleasantly surprised by the well-equipped rooms, including a kitchenette and comfortable bed, which catered to all my needs as a business traveler. Additionally, the hotel's location near a shopping mall was a convenient bonus.

No improvements needed - everything was satisfactory.

Excellent Customer Service

This is our go-to hotel whenever we stay in Grande Prairie. We've tried other hotels in the city, but the prompt and efficient customer service here keeps us coming back. Every time we've had even the slightest issue, it has been resolved promptly. The staff at the front desk are always courteous, quick, and efficient.

Clean, new room. Friendly front desk. Centrally located. Ample parking. Pleasant pool staff. Helpful during check-in. Clean and comfortable property. Spacious room. Upgrade to King Jacuzzi Suite. Obliging and kind staff. Pleasant and helpful restaurant staff.

Nothing to be said.

Had an enjoyable Easter here with my family. the hotel is conveniently located near several shopping centers and a movie theatre. the rooms were large and comfortable, with plenty of pillows and working desks. We especially appreciated the complimentary high-speed internet and the spacious washrooms. the gym had decent equipment to use.

The restaurant was overpriced for the pricing compared to serving quantity. I suggest trying restaurants nearby like the Keg.