The staff were super nice and the restaurant was great! Small problems were promptly addressed and the meal was removed from the bill. Spills were taken care of without charge. Breakfast was delicious and served quickly. Prices are reasonable. Highly recommended, especially for families.

Felt well taken care of, no complaints.

This hotel is located in a great area where you can easily walk to shops and explore the surroundings. The staff are incredibly friendly and provide excellent customer service. The rooms are spacious and clean, with comfortable beds and a good shower. The breakfast served was included and had a variety of options to choose from.

The noisy air conditioner. However, overall, everything was great.

The staff at the Holiday Inn Hotel were incredibly kind and accommodating during our stay. They went above and beyond to create a fun space for our hockey team to gather and even found an alternate area for us to eat supper as a team when the hotel restaurant was closed. The rooms, fitness center, and pool were clean and well-kept, and there were plenty of extra pillows. The hotel also promptly repaired a broken hall light without any fuss. the service we received was second to none.

our stay at holiday inn in london was exceptional. after a disappointing previous stay at another hotel, we were pleasantly surprised by the location, cleanliness, and helpful staff at holiday inn. it made our honeymoon even more special.

Elevator too slow.

The hotel is conveniently located near our home, making it a convenient choice for a staycation. It is also close to the hospital where we had a check-up, which saved us from a long commute. Additionally, the hotel's proximity to our favorite shopping places added to our convenience. The room was spacious and comfortable, providing a relaxing atmosphere. The bathroom was clean and well-maintained. The staff was friendly and accommodating, providing excellent service throughout our stay. The breakfast offered a variety of options to choose from, ensuring a satisfying start to the day.

The hotel's pool area was not well-maintained and lacked proper supervision.

The staff were friendly and helpful throughout our stay. The front desk employee was particularly kind and attentive. The restaurant provided great service, quickly resolving any issues and offering reasonable prices. a recommended place to stay.

They went above and beyond to ensure our stay was enjoyable. One specific incident stood out to us. We noticed a broken coffee maker in our room, but didn't report it until we were leaving. The staff offered to replace it immediately, showing their dedication to guest satisfaction. This level of service left a positive impression on us. I highly recommend this hotel for its attentive staff and commitment to guest comfort.

Great location. Friendly staff. Big, clean, and comfortable suite. Delicious food with gluten-free options. Wonderful waiters/waitresses. Wonderful rooms for gathering and playing cards. Beautiful view. Comfortable mattresses. Awesome desk clerk and accommodating management.

There was nothing I didn't like.

Spacious room, great view

Nothing to complain about at all.

Spotless, early check-in, amazing breakfast buffet, free parking, close to shopping.

No food storage seen.

The hotel had a decent location, near some good restaurants. They also offered complementary breakfast and a happy hour event in the evening. the staff was kind enough to help us with directions to some of the local attractions and answer our questions.

Our thanksgiving stay was a bit disappointing. the hotel was old and the room was not as clean as we expected.

Free parking, easily accessible near work place. Comfortable bed, spacious living area. Close to restaurants and shopping.

Felt at ease, no complaints at all.

holiday inn in london exceeded my expectations. the food was great, staff were wonderful, and the rooms were excellent for our card games. the location was nice and the cleanliness everywhere was impressive.

pillows were lumpy