The park and ride option at this hotel made our trip hassle-free. We were able to leave our car in a covered parkade while we were away. The rooms were clean and the hotel provided us with a snack for our early morning departure. The pick-up service was prompt and efficient. I would recommend this hotel.

I loved the convenience of the free shuttle service from the airport to the hotel. The clean and spacious room with comfortable beds made for a great night's sleep. The staff were incredibly helpful, especially when I needed extra coffee sachets. I recommend this hotel for anyone looking for a comfortable stay close to the airport.

Close to airport and shopping center. Free shuttle service and Wi-Fi. Spacious clean room with large beds and bathroom. Helpful check-in staff and recommended beautiful walking path. Nearby stores and restaurants.

The hotel had a convenient location, making it easy to send a suitcase back home using the courier service provided by the front desk or concierges. The hotel's cleanliness was also a notable advantage, with well-maintained facilities and rooms that were free from accumulated dirt. the hotel's proximity to the Skytrain made it convenient for transportation around the area.

The hotel had a very noisy atmosphere, with loud elevators, a constantly running climate control system, and the constant disturbances of airplane and car noise. The inconsiderate behavior of other guests, who ignored staff requests to keep the noise down, also made it difficult to get a good night's sleep.

We had a great night here before our flight. The location is perfect, right in the flight path with easy access to Downtown Vancouver and the airport. The shuttle service was very convenient and the staff were welcoming and accommodating. Our room was comfortable and had all the amenities we needed, including a television and tea and coffee facilities. The indoor swimming pool and jacuzzi were a nice bonus after a long day of travel.

We would definitely recommend this place to family and friends.

The location, clean rooms, exceptional staff, spacious gym facilities, convenient shuttle service, and upgrade to a suite were all great.

Nothing not to love.

Convenient location near the airport and Skytrain station. the free shuttle bus was a bonus. Room had a nice view of the river and Skytrain tracks. Enjoyed the fresh air from opening the window.

Outdated hotel with an inconvenient elevator system. Bed was broken and uncomfortable.

We had a great experience at a hotel close to supermarkets, restaurants, and the sky train station. The airport shuttle service was a nice bonus. The room service was prompt and the food was good value. We were even upgraded to a junior suite at no extra charge. The early morning call and taxi service were both on time and first class. We felt safe and comfortable during our stay.

The hotel's location right across from the train station is incredibly convenient for exploring the city during a stopover. The airport shuttle service is quick and easy to request, ensuring a smooth journey. The comfortable rooms and helpful staff contribute to a pleasant stay.

The hotel could improve on certain aspects, but overall, the experience was positive and felt almost like being at home. The staff was accommodating and eager to assist, making the stay enjoyable.

The staff was friendly and the conference was great. the food served at the hotel was delicious. the rooms were cozy, clean, and had good coffee. the location was conveniently close to the airport with a nice shuttle service.

The price was expensive for what was offered. the linens and towels were scratchy.

We had a fantastic stay at this luxurious hotel. The location is excellent, with easy access to Downtown Vancouver via the nearby sky train. We also appreciated the convenience of the train station right across the street and the close proximity to the airport. The room itself was clean and comfortable, with all the amenities we needed for a relaxing stay. The staff went above and beyond to ensure our satisfaction, making extra efforts to provide exceptional service. The indoor swimming pool and jacuzzi were a highlight, providing the perfect place to unwind and relax. we were impressed with the quality of the facilities and the level of comfort this hotel offers.

I would definitely recommend this hotel to friends.

The value for money at this hotel was excellent, with a spacious room and a comfortable bed. The location was perfect, surrounded by Chinese shopping malls and restaurants, and conveniently across from the Richmond Sky Train station. The staff were incredibly helpful and welcoming, accommodating our requests for a late check-out on a busy New Year's Eve.

The breakfast selection could have been better.

Convenient shuttle service, helpful staff, close to the train, free shuttle service.

None.

Great value for money at this conveniently located hotel near the airport and train station. Rooms are spacious with good lighting and amenities such as bathtubs and free breakfast. "across the street from a train station which is very convenient", "rooms with good lighting", and "with free breakfast".

All was okay, no significant complaints.

We had a great stay at this place! The location was very convenient with lots of shops and restaurants nearby. The staff were very friendly and accommodating, especially the shuttle driver Nick who helped us with our luggage. The room was clean and comfortable, with all the necessary amenities. The indoor swimming pool and jacuzzi were perfect for relaxation. the service was top-notch and we would highly recommend this hotel to families.

The only downside was that the pool and hot tub areas were a bit dirty, but it did not affect our overall experience. This place offers excellent value for the price, and we would definitely stay here again.