We loved the friendly and helpful staff at the hotel! The check-in process was a breeze, and the staff made us feel right at home. The hotel was super clean and had plenty of facilities for us to use. The complementary coffee and lounge area were a great touch. As low-budget travelers, we appreciated these amenities.

Felt like it was our own home, nothing to complain about.

Convenient location with public transportation outside, clean and modern design, nice coworking area, comfortable and functional rooms with good toiletries.

We loved the central location in the heart of the city, close to the Civic Centre and Union Square. It was very convenient for us as we needed to go there every day. The hotel facilities were clean and well-maintained, and we appreciated the complimentary coffee and hot chocolate in the mornings. The staff, especially Patricia and Kyle, were helpful, courteous, and accommodating. The presence of someone in the lobby to answer our questions made us feel comfortable and taken care of.

No negatives from this place.

We enjoyed our stay at this place. The location was great as we were only a few steps away from public transportation and downtown. We also appreciated the clean room with functional amenities like the air conditioning and mini-bar. Additionally, we were impressed with the amazing service provided by the staff who were available 24/7 and the easy check-in and check-out process.

Rooms were clean and modern with everything in its place. Towel warmers were a nice touch. The location was very central, close to major attractions and public transportation.

The rooms were extremely small and lacked privacy, especially when it came to using the toilet. Not suitable for two people.

Our room was spotless and modern. The adjustable bed made movie watching heavenly. The self-check-in process was fast. The lobby breakfast was delicious. Water and coffee were available round the clock. I enjoyed my stay at this hotel despite its location.

Great value for money! This hotel had everything I needed for my trip. First of all, the location was really convenient - with easy access to the public transportation and many popular tourist spots. I was a bit concerned about the area being crowded and noisy, but it turned out to be no problem. Plus, even though I was in a busy street, my room was quiet and comfortable. The staff were very helpful and friendly, and they really paid attention to detail. I loved the little treats in my room, and the TV was easy to connect so I could watch Netflix. To top it off, breakfast was delicious.

Everything was more than okay, nothing to complain about.

Great central location. Clean and comfortable rooms. Friendly and helpful staff. Good WiFi and amenities.

Couldn't stay longer.

The location of this hotel is unbeatable! It's walking distance to everything and close to public transportation with easy access to the subway and BART station. The rooms are compact but very well designed, with all the necessary amenities and spotless bathrooms. The staff is friendly and helpful, and the check-in process is easy and efficient. Plus, the breakfast is delicious and provides great fuel for a day of exploring.

Sadly, the area around the hotel can feel a bit unsafe at night due to a high number of homeless people and drug addicts.

Convenient location near public transportation, including BART/Muni station and bus stops. Modern and efficient room design with easy-to-use lighting and electric blinds. Free 24/7 baggage storage. Exceptionally clean.

The location is perfect, right across from the BART/Muni station and bus stops, as well as a CVS. The hotel is modern with convenient amenities like electrically-operated window blinds and a single switch for the lights. Baggage storage is available 24/7 and free of charge. The cleanliness is impeccable. the best hotel in its price range.

Felt very homey, nothing too much trouble.

As foreign tourists, we loved the modern, sparkling clean room with a great shower. The location was excellent, with easy access to public transportation and bicycle stations. The integration of our phone to the TV through Chromecast was a nice touch. The hotel also had a nice public working area downstairs and provided drinking water on every floor. The staff was kind and accommodating, and we appreciated the early check-in and the free coffee/hot chocolate/hot water in the club lounge.

Felt right at home, no reason to complain.

The hotel was modern and clean, with friendly staff. The high-floor room offered a breathtaking view of the city and Twin Peaks. Good wifi and TV set up for casting video from mobile devices. The location was ideal with easy access to the airport via Muni and BART.

The neighborhood felt unsafe and uncomfortable at night. It was gritty, with a large homeless population. The room was small and not designed for tall people which made it uncomfortable and cramped.