The lobby was nice and had a cozy atmosphere. the large ballroom and conference rooms were great for hosting events and meetings. the hotel also had an indoor pool and indoor & outdoor hot tubs, which were a nice way to relax after a long day. the location of the hotel was convenient, with a short walk to the village, offering easy access to restaurants and shops. the hotel provided free outdoor parking, giving guests peace of mind when it came to finding a parking spot.

The hotel rooms were in need of an update. the furniture, specifically the tables, were scratched and chipped, which took away from the overall appearance.

Great location, helpful staff, cold AC, clean room, perfect shower.

Nothing that I didn't like.

had a fantastic weekend getaway with our puppy at Blue Mountain Resort Inn. They provided everything we needed for our pet and the staff were friendly. Great location near hiking trails and a dog park. Will definitely visit again!

no balcony doors could be opened

We were a family with 2 small kids and loved the clean rooms, friendly staff, and convenient location just a short walk from the village.

Felt incredibly lucky to have found this gem, no complaints whatsoever.

The location was great, just a short 10-minute walk to the main market and close to everything. We loved being in the scenic caves and amidst the beautiful Blue Mountains. The room we stayed in had a convenient coffee maker and bar fridge, and the breakfast available in the hotel was a bonus.

The check-in desk staff lacked courtesy and didn't make us feel welcome. It would have been nice if they greeted us with a warm welcome and a smile, rather than just scanning our card in their phone.

During our recent stay, we experienced the charm and hospitality of a snowstorm in this picturesque location. Being in the centre gave us easy access to the amenities that only this area could offer, which was an absolute delight. Our room was immaculate, and the staff were incredibly friendly and helpful, ensuring we had a relaxing and enjoyable stay. The breakfast was delicious, and we enjoyed the beautiful outdoor hot tubs.

The hotel lacked food and beverage options, which was a bit of a letdown.

Staff friendly. Great location. Pool and hot tub good. Breakfast at Pottery good. Pet-friendly. Clean washroom. Comfortable beds.

Clean room. Private patio. Close to pool. Friendly staff. Pet-friendly with on-site dog park.

our recent stay at the inn in blue mountains was fantastic. the staff was friendly and gave us a warm welcome. the room was clean and the pool and hot tubs were a great way to relax. our kids loved it and want to go back soon.

wifi was unreliable

The staff was nice and helpful, especially the man at the reception who greeted us. the virtual concierge was a nice touch and we were able to get everything we needed through it. the beds were comfortable and the shower was nice.

The assigned room was not ready and the manager's response to our concerns was rude.

The hotel is perfectly located near the village, offering quick access to various activities. The rooms with a view and a balcony are a delightful feature. The staff is friendly and the basic amenities are top-notch. The breakfast is served on time and is quite delicious.

No negative aspects to report; this hotel will exceed your expectations.

Our stay at Blue Mountain Resort Inn was incredible! The staff was friendly and efficient, making us feel right at home. The location was perfect, just a short walk from the village. We were pleasantly surprised by the special anniversary celebration arranged by the hotel. The shower in our room was amazing, and the AC kept us cool during the hot weather. we had a lovely weekend and would highly recommend this hotel.

The breakfast selection was limited, but the free coffee refills made up for it. Additionally, the on-site restaurant had limited options, but we thoroughly enjoyed their tasty and plump chicken wings.

Enjoyed the complimentary breakfast and coffee as well as the free shuttle service to the nearby airport. the hotel was conveniently located next to several restaurants and shops making it easy to find a place to eat after a long day. the room was spacious and had a comfortable bed.

The walls were quite thin and noise from the neighboring rooms and hallway could be heard throughout the night, causing some difficulty sleeping. the bathroom was a bit outdated and could benefit from some renovation.