my recent overnight stay in santiago exceeded expectations. mercure was comfortable with helpful staff, perfect location, and amazing breakfast.

Wifi was unusable in room.

This place is located right in the center of the city, making it super convenient to explore all the hotspots nearby. The Saint Lucia metro station is right next to the hotel, so getting around is a breeze. The staff here are amazing - they were always friendly and went above and beyond to help me with anything I needed. The room was spacious and had all the amenities I could ask for, including a comfortable bed and a great view. the level of service and comfort at this hotel is top-notch.

I would definitely recommend this hotel to my family. They would love the convenient location and the excellent service provided here.

As backpackers, we loved the prime location just steps away from the subway and main shopping streets. The reception staff was extremely helpful in organizing a tour guide and driver for the day. The size of the room was perfect and the bed was comfortable. We also appreciated the assistance with luggage when we had to leave early in the morning. The breakfast was decent and the hotel had a clean fitness room.

Felt very welcomed, nothing was too much trouble.

Comfortable beds, clean rooms. Good breakfast with a variety of food. Central location near major attractions and close to the airport. Helpful staff who made restaurant reservations. Metro station nearby.

Central location, terrace with great view, comfortable room, helpful staff, excellent breakfast, clean property.

For us it was ideal.

Second time staying here and it was even better than before. The room was fantastic with a superb view. The shower was hot and the room had beautiful decor. Breakfast was good and the staff were great. The location in the downtown area is perfect.

Not one thing.

I recently stayed at a hotel in the heart of Santiago and had a great experience. The location was perfect for us to easily arrange transfers to Valparaiso and find a currency exchange in the city center. The room was clean and comfortable, with a spacious bathroom and excellent service from the staff. The breakfast offered a wide selection of delicious food. We also enjoyed the view from the rooftop pool bar, where we could watch the sunset over the Andes mountains.

Beautiful clean spacious rooms, great service

We had a fantastic experience at Mercure. The rooms were immaculate and surprisingly spacious, offering plenty of room to relax. The attentive staff provided great service throughout our stay. The hotel's attention to cleanliness really stood out. we were extremely satisfied with our stay at Mercure and would highly recommend it.

The location of the hotel was fantastic, with easy access to tourist sites and the train station. The included breakfast had a good variety of options and the wifi worked well. Despite some minor issues, the room was spacious and the shower pressure was great. I'll recommend this hotel.

The breakfast was pretty good, and we appreciated the complimentary welcome drinks upon our arrival. The location was perfect for exploring the city, with many attractions and dining options nearby. We also enjoyed the cozy atmosphere of the room, especially the comfortable bed.

Our romantic escape was not as enjoyable as we had hoped. The noise from the street made it difficult to get a good night's sleep, and the lack of bilingual staff made communication difficult.

I had a wonderful stay at Mercure Santiago Centro. I stayed for a few nights to recover from a long-haul flight before heading to Patagonia. The hotel is well-maintained, with spacious and modern rooms. The location is perfect, right next to the Santa Lucia metro station and within walking distance to many attractions such as Plaza de Armas and Santa Lucia Hill. The staff were friendly and attentive, and the breakfast was delicious. The pool area was a great place to relax. excellent value for money.

I do recommend this hotel.

However, the location of the hotel is excellent, with easy access to various tourist areas in the city. The restaurant also offers a good selection of food, including a delicious breakfast. The rooms are comfortable and well-maintained, providing a pleasant stay for backpackers. There are also additional facilities such as a pool area and gym, adding to the convenience of the guests.

Excellent value for money, spacious room with amazing city view. Great location near attractions and convenient access to the underground. The staff were incredibly nice, helpful, and spoke excellent English.

Menu for breakfast could use more variety.