The hotel room was well-designed and very comfortable, making it a pleasure to stay in. the location was also a major plus, with lots of good shops and restaurants within walking distance. This made it easy and convenient to explore the area and find places to eat. Additionally, the breakfast at the hotel was delicious, with the wonton soup being a particular highlight.

There were a few aspects of my stay that I didn't enjoy. the personal assistant at the hotel didn't seem to know much about the area, which meant that we had to rely on the internet to find recommendations.

We recently had the pleasure of staying at Capella Shanghai and it was an exceptional experience. From the moment we entered the hotel, we were taken aback by the attention to detail and the legendary service provided. The ambiance and design of the hotel were truly remarkable, creating a fantastic atmosphere throughout our stay. The flower decorations added a touch of elegance and sophistication, displaying great taste.

There were a couple of drawbacks during our stay. We noticed that some frontline and entry-level staff were not properly trained.

We had a fantastic stay at Capella Shanghai, Jian Ye Li. The hotel's location and beautiful design exceeded our expectations. The Shikumen heritage was well-preserved, adding a unique touch to our experience. The staff were friendly and went out of their way to make us feel welcome. The food provided was excellent, especially the breakfast. we had an enjoyable and memorable stay.

We had a wonderful stay at this hotel. The cleanliness was spot on, with our room and the hotel facilities being well-maintained. The hotel staff was incredibly attentive and went above and beyond to assist us with anything we needed. The location in downtown was perfect, as it allowed us easy access to transportation and nearby attractions. Additionally, the breakfast offered at the hotel was delicious and of great quality.

Nothing could have been better.

The value for the money we spent at this unique hotel was excellent. The room was comfortable and beautifully designed, giving us a great stay experience. The location was perfect, nestled in a calm and historic neighborhood. The staff treated us with utmost care and attentiveness, making our stay memorable.

Breakfast offerings could be improved with more variety and options.

Attentive staff, old world feel, authentic buildings, calm and cosseted place, English perfect, excellent food.

Nothing, no complaints at all.

Fantastic ambience, helpful staff, seamless check-in, delicious breakfast.

Couldn't fault anything.

My stay at this unique hotel was definitely worth every penny. The room was comfortable and well-appointed, and the historical charm of the restored Shikumen houses added to the overall experience. The location was perfect, offering a peaceful retreat in the bustling city, and the staff went above and beyond to make me feel welcome and attended to.

Breakfast choices could have been better, but overall, it was a minor inconvenience in an otherwise delightful stay.

Located in the heart of the bustling downtown area, this hotel offers convenience and easy access to nearby attractions and amenities. Guests can enjoy the comfortable bedding and well-appointed rooms, along with the attentive and professional staff. The charming ambiance and unique design of the hotel, set in a historic Shikumen house, provides an authentic and memorable experience for guests. Additionally, the breakfast options are varied and delicious, ensuring a great start to the day.

The limited food options in the hotel may be disappointing for guests seeking more variety during their stay.

The design was absolutely stunning and it provided a great mix of modern and historical elements. One of the best things about my stay was the amazing breakfast spread that they had every morning. It had a variety of options to choose from and everything tasted incredible. the location was perfect for exploring the city and it was super convenient to get around.

One of the worst aspects of my stay was that the staff seemed untrained and unorganized. They forgot some of my requests and didn't seem to be able to handle the volume of guests during peak times.

Charming Shikumen compound, well-restored houses. Professional and helpful staff, especially Gelato. Good breakfast. Comfy bedding. Great location near shops and restaurants. Well-designed and comfortable room. Delicious Wonton soup. Unique and enjoyable stay.

Experience the ultimate in luxury and comfort at this hotel. From the moment we walked in, the attentive staff made us feel special. the spa lounge was serene and we indulged in a full body massage and jacuzzi while overlooking the garden area. the restaurant was top, notch, serving a delicious continental breakfast in, room or in the bar/lounge area. the room advantages were impressive, with private facilities that felt exclusive and immaculate. the location advantages were unbeatable, with many shops and restaurants within walking distance.

The only minor issue encountered was some noise from the snack bar in the quiet library. it did not detract from the incredible experience we had at this hotel.

Authentic ambience, attentive staff, perfect English, calm atmosphere, helpful in the gym, old-world charm.

Everything great.

The value for money was great, the room was comfortable and well-designed, and the location was perfect with lots of shops and restaurants nearby. The staff at Capella Shanghai were extremely professional and helpful, making our stay enjoyable.

The breakfast selection could be improved with more options.

Smooth check-in, attentive staff, and excellent breakfast. Lovely traditional architecture and cozy rooms. Convenient location with plenty of nearby shops and restaurants. Enjoyable stay with a touch of nostalgia.