The location of the hotel was great for exploring Xi'an, and the room was comfortable and clean. I appreciated the fresh fruit delivered to my room daily. Although the staff had limited English, they were always willing to help and I never had any issues communicating my needs. I had a pleasant stay at the hotel and would recommend it to others.

I stayed at this amazing hotel in China for four weeks and it was definitely worth the money. The rooms were modern and well-designed, and I had no issues with the lighting. The location was great, just a short walk from the drum tower and the vibrant Muslim quarter with its delicious street food. The staff spoke English and provided excellent service, making my stay even more enjoyable.

The breakfast offerings could be improved, but other than that, I have no complaints.

Great location close to the South Avenue, Bell and Drum Towers, Muslim Quarter, City Wall South Gate, and even a Starbuck's a couple blocks away. Easy access to nearby sights. Delicious and diverse continental breakfast. Friendly and attentive staff.

None.

This hotel has a great location close to the city centre and major attractions within the city wall. The comfortable rooms provide a good night's sleep, while the bathrooms are well-appointed and offer quality toiletries. The staff is friendly and accommodating, and free bottled water is available on each floor. Guests can enjoy a delicious meal at the on-site restaurant and take advantage of the laundry room's free usage.

The hotel's common area had squat toilets, which may disappoint some guests.

Exceptional service, free tea time, great value for money, friendly staff, free snacks and afternoon tea, convenient location.

Everything is what I need and want.

loved our recent stay in xi'an! eastern house exceeded our expectations. amazing central location, beautifully decorated rooms, and helpful english-speaking staff. breakfast was a steal for 5€. highly recommended!

Wifi signal was weak.

Our stay at Eastern House was incredible. The value for money was outstanding, and the room was spacious and comfortable. The location was perfect, with easy access to famous sightseeings and plenty of eateries and shops nearby. The staff treated us with warmth, helpfulness, and professionalism throughout our stay.

The breakfast offerings could have been improved by adding more variety to cater to different tastes.

The value for money at Eastern House was excellent, with a spacious room and a great breakfast. The location was convenient, and the staff treated me with utmost courtesy and friendliness.

Spacious rooms, lovely facilities, helpful English-speaking staff. Convenient location with free water, mini bar, and afternoon tea. Highly recommended and already recommended to friends.

We loved the superb location of this hotel, as it was within walking distance of many of the city's top sights. The cleanliness of the room was fantastic and the bed was very comfortable. The hotel facilities were great, with free snacks, fruit, and mineral water available throughout the stay. The staff were friendly and helpful, especially Mr. Guo Jian Wei and Ms. Liu Xiao, who always went above and beyond to assist us. The breakfast provided a variety of both Chinese and Western options, and we enjoyed starting our day with a delicious meal.

Absolutely nothing to say about dislikes.

Great location, walking distance to major attractions and authentic cuisine options. Rooms are clean and comfortable, with daily minibar refills and DIY laundry facilities. Inclusive breakfast offers a good value and variety of western and Chinese food. Staff is exceptional in providing helpful and friendly service. highly recommend for a pleasant stay in the city.

The hotel offered complimentary breakfast and afternoon tea, making it easy to grab a bite before heading out for the day. The location was also great as it was within walking distance of popular attractions and restaurants. there were complimentary snacks and drinks provided in the rooms daily, adding a nice touch to the stay.

Communication with some of the reception staff was a bit difficult due to language barriers, but they always found someone who could assist in English. the lack of privacy in the bathroom and shower area was not ideal for those travelling with friends or family.

I recently stayed at this hotel for four weeks while traveling through China. The rooms were modern and thoughtfully designed. The free afternoon tea was a great touch. The location is convenient, being a short walk from the drum tower and the bustling street in the Muslim quarter. The staff was helpful and professional, going above and beyond when our airport transport didn't show up. The beds were comfortable and the breakfast had a good selection of food. a great choice for a stay in Xi'an.

Would recommend this hotel.

We loved our stay at Eastern House. The modern design and contemporary feel of the restaurant were impressive. The rooms and beds were spacious and comfortable. The showers had a refreshing rainfall feature. We enjoyed the complimentary afternoon tea, snacks, and water. The breakfast buffet offered a wide range of Chinese and Western choices. The location was perfect, within walking distance to the Bell and Drum Tower and the South entrance of the city wall. The staff were lovely and always ready to help. We will definitely stay here again next time!

Our stay at this hotel was luxurious and fulfilling. The attentive service offered by the staff made us feel like royalty. The room advantages, including the exclusive amenities, were exceptional and made our stay very comfortable. The Restaurant had exquisite cuisines that satisfied our palates. The location advantages were also great as we were able to walk to popular sights and shopping centers.

The smog level was pretty high, which made breathing uncomfortable. However, the hotel provided us with a fan to keep cool.