The newly renovated rooms were very modern and clean, with comfortable beds and great views of the resort. The swimming pool and resort area was the best in the city, with a relaxing atmosphere and exclusive design. The stylish Western restaurant had excellent food. The location was perfect, right in the city center near the Ferry Terminal, with resort-like pools and spa. The hotel staff were helpful and always wore a smile.

Felt like they were family, nothing to complain about.

We had a fantastic stay at this hotel. The room was very good and the hotel facilities, including the resort-style pools and spa, were excellent. The location, behind a big casino-hotel, was convenient for exploring the city. The breakfast offered a great selection of local and international food. The staff was very helpful and professional, especially the concierge team who assisted us with transfers and baggage.

None.

The free shuttle service was a lifesaver, making the trip from the ferry terminal a breeze. Our room was spacious, including a king-size bed, and had a great view of the pool area. We loved being so close to the Sands casino, and the facility's temperature-controlled pool was a definite plus. we would recommend this hotel!

The hotel offers comfortable beds and clean rooms, ensuring a restful stay. The breakfast provided is delightful and the resort facilities, such as the swimming pool, are enjoyable. the location of the hotel is convenient, allowing easy access to the city center.

The ongoing facelift of the hotel's exterior, which is covered with bamboo stilts and netting, may not provide a seaview from the room. the lack of a bidet or hose in the main toilet was inconvenient.

The staff was friendly and helpful. The room was clean and well-appointed. The hotel facilities were great. The breakfast offered was delicious.

Nothing not to love.

The hotel's location was perfect, being adjacent to the historic part of the city and close to the older casinos and the ferry terminal. The breakfast offered a wide range of choices and was of great quality. The staff were very friendly and helpful.

Nothing to be said.

Right next to ferry, newly renovated rooms, friendly staff, fun pool with slide, great kids area.

All was good.

We had a fantastic stay at Artyzen Grand Lapa! The hotel's location was perfect, just next to Sands on the main land. It offered a less crowded atmosphere, which we loved. The staff were incredibly friendly and spoke fluent English. The buffet breakfast was excellent, with a wide selection of delicious food. The swimming pool was great, and we enjoyed the historic charm of the hotel. The rooms were comfortable, with a nice king-size bed and a coffee maker with coffee capsules. we had an excellent experience at Artyzen Grand Lapa.

I recently stayed at a hotel in Macau and I was thrilled by the peaceful sanctuary I found at the Grand Lapa. After a long day navigating the crowded streets and overwhelming casinos of Macau, returning to the tranquil ambiance of this hotel was a true relief. The helpful and friendly staff made me feel welcome from the moment I arrived, providing advice on getting around and making sure I had everything I needed.

Although Macau may not have been my favorite destination due to the overwhelming casino scene and hot weather, the Grand Lapa was the perfect choice for a peaceful and rejuvenating stay. I highly recommend this hotel to anyone looking to escape the madness and unwind in Macau.

The hotel is located in a great spot, close to other casinos and the ocean. The rooms are spacious, with a comfortable bed and a clean bathroom. The staff are friendly and helpful, and the breakfast is good quality. Enjoy the gym and pool, with a waterslide and children's area.

The city could be more interesting for non-gamblers.

We stayed at this hotel for 3 nights and had a wonderful experience. The room was spacious and comfortable, with excellent toiletries in the bathroom. The staff, especially Wendy at check-in, were impeccable. The resort facilities were top-notch, including a clean pool, spa, and gym. The lobby had a welcoming atmosphere, with a bar and cafe on the mezzanine level. The seafood buffet in the restaurant was delicious and reasonably priced. The free shuttle bus from the ferry terminal was a convenient bonus. Highly recommended!

Totally recommend this hotel.

We had a fantastic stay! The staff was outstanding, so friendly and helpful. They even prepared baby food for our 11-month-old. The room was lovely and spacious, and we enjoyed the pool in the morning. The spa and pool facilities were fantastic for both kids and parents. The location was perfect, near the city center and the ferry terminal. The breakfast buffet was really nice, and the staff was always friendly. We always choose this hotel for our short breaks or holidays!

Not one thing.

Reasonable location with shuttle buses available. Friendly and kind staff. Family-friendly with excellent service. Comfortable beds. Dated hotel but makes up for it in other areas. Enjoyable breakfast and helpful staff. Peaceful and relaxing ambiance. Helpful and friendly staff. Great complimentary pool and spa. Convenient facilities. Good bed and appliances. Good breakfast buffet.

Best aspects of my stay were the friendly and helpful staff. They went out of their way to assist me with any requests I had. Another great thing about the hotel was the clean and well-appointed rooms. They were spacious and comfortable, providing me with a relaxing environment during my business trip. Additionally, the hotel's location was fantastic, with easy access to key attractions and amenities.

Worst aspects of my stay included the breakfast area, which was quite small and often overcrowded. It was a bit chaotic and took some time to find a table.

The hotel had a room with a beautiful view of the pool on the 15th floor. The toilet seat was quickly fixed by housekeeping. The staff, especially Edgar, Juan, and the receptionist at the spa, were excellent. The pool area and jacuzzi were exceptional. Convenient location for exploring St. Paul's and fort ruins.