The location of the hotel is great, being close to the night market and pretty central to everything. It is situated on a small area, just across the river, which provides a beautiful view from some of the rooms. The rooms are big and clean, with comfortable beds and pillows. The bathroom is spacious, some even have a separate bathtub for relaxation. The staff provides excellent service, being attentive and helpful. The breakfast selection is extensive, with a variety of breads, fruits, and a omelet station.

Attentive and welcoming staff. During our stay at the Grand Pacific Hotel, we were pleasantly surprised by the warm welcome and exceptional service provided by the staff. From recognizing our return visit to remembering our names, their attentiveness made us feel valued and appreciated. we highly recommend this hotel.

Friendly and helpful staff, including Judy and Onion. Clean rooms and good room service. Enjoyed the local breakfast selection. Efficient staff, found and returned forgotten item. Will stay again.

The hotel had elegant and luxury decor, with helpful and professional staff. The service was exceptional and even better than the Grand Hyatt in Shanghai. Warm greetings from staff and 5-star service in every area of the hotel made for a wonderful stay. Special thanks to Mrs. Iris from concierge.

Nothing to mention.

During my xmas holiday, I stayed in a hotel that offered a cozy atmosphere and a welcoming lobby. the rooms were spacious and well-furnished, providing a comfortable stay. the hotel was conveniently located near several stores and restaurants, and provided a shuttle service to nearby attractions.

The bedsheets were not changed daily and the towels provided were worn out. Unfortunately, the gym and spa facilities were also not up to my expectations.

This hotel is a luxurious oasis, fulfilling all exclusive amenities we desired. the staff provided exceptional service, going above and beyond to ensure our satisfaction. the room advantages were outstanding, with beautiful views and comfortable bedding. the on, site restaurant and bar/lounge area offered gourmet cuisine and refreshing drinks.

The massage service was good, but the spa area could use a bit of improvement in terms of decor and atmosphere. we had a wonderful experience at this venue.