Excellent location with stunning views of the Huangpu River and Lujiazui. The rotating restaurant on the 50th floor offers a unique dining experience. The staff went above and beyond to help, providing me with a jacket and assisting with taxi and WeChat wallet. The Club Room team, especially Elva, Hebe, Jennifer, and Lisa.

I recently stayed at a 4-star hotel in Shanghai and I must say, it was an amazing experience. The view from my room on the 46th floor was simply breathtaking. I could see the cityscape and it was truly mesmerizing. The staff at the ground floor bakery/cafe were incredibly friendly and made me feel welcome. The hotel is conveniently located near two subway stations, making it easy for me to explore the city. Taxis were also readily available right in front of the hotel.

In short, I highly recommend this hotel to anyone looking for a luxury experience in Shanghai.

The fitness center was lit, we gotta work on our gains. The indoor pool was dope, we splashed around like crazy. And oh my, the kids club was off the hook, we turned into big kids again!

But wait, where's the dance floor? ! We were ready to bust some moves and dance all night long.

Stayed for a weekend after a business trip. Excellent location near subway and attractions. Helpful staff who speak good English. Room had everything needed and comfortable bed. Good breakfast with a variety of food. Convenient money exchange and supermarket nearby. Wi-fi worked well. Great view and tall hotel easy to find.

Do recommend this hotel.

The hotel is located on the river, offering stunning views of the city. The rooms are clean and comfortable, with large beds that ensure a good night's sleep. The gym is well-equipped, with up to 140 heavy weight and cardio machines, perfect for those looking to stay active during their stay. The service is top-notch, with friendly and professional staff. The breakfast at the Square restaurant is delicious, offering a variety of options to suit different tastes.

The bathroom could use a bit of a facelift.

our family holiday in shanghai was made perfect by our stay at novotel! the staff were incredibly friendly and helpful, especially kobe at reception. the room was spacious and clean, and the breakfast had a fantastic variety of food, including delicious french bread.

check-in was delayed, had to wait

The hotel's location was excellent, with a beautiful view of the river from my room. The complimentary shuttle service to the towers area was a great convenience. The restaurant on the top floor had a scenic atmosphere and the panoramic pool was a nice touch. The breakfast was top-notch and the bathroom featured a luxurious rain shower. The hotel also provided a handy mobile device, although I had some difficulty with it. a very good experience for foreigners. The price was also reasonable for Shanghai.

The hotel is conveniently located near a subway station, making it easy to explore the city. The front counter staff, especially Hebe Liu, provided excellent service and were always willing to help. The rooms are spacious and comfortable, with a clean and well-maintained bathroom. The breakfast buffet offers a good variety of options to choose from. The hotel also has a gym and pool , perfect for fitness enthusiasts.

The lunch buffet on the second floor was a disappointment, with food that seemed like leftovers.

The executive package upgrade included a fantastic premier lounge and friendly staff. The hotel's revolving restaurant and jacuzzi were enjoyable amenities. The breakfast was substantial and the location was convenient, with easy access to the city center and tourist attractions via the Metro. The developing East Bund provided a lovely walk by the river. The hotel also had good and inexpensive restaurants.

Nothing bad to say.

I had an incredible stay at this hotel. The location was perfect, with easy access to transportation and close to the city center. The cleanliness of this hotel was top-notch, and the facilities were excellent. The breakfast spread was delicious and had a good variety. The staff were friendly and accommodating, making my stay even more enjoyable.

No complaints.

After staying at various luxury hotels like Intercontinental, Ascott, and Shangri-La, our experience at Novotel exceeded all expectations. They even arranged a birthday cake for my daughter. the facilities were excellent, with a well-equipped gym and pool. the breakfast catered to diverse tastes, and they strictly enforced a non-smoking policy. the location was superb, with convenient access to two subway stations and taxis readily available at the front.

Nothing to be said.

novotel exceeded my expectations with their spacious and clean rooms, friendly staff, and delicious breakfast. the location was convenient with easy access to the metro. highly recommend for business travelers looking for comfort and tranquility away from the crowded tourist areas.

welcome drink charge

We recently stayed at this fabulous 4-star hotel in a residential area of Pudong, and it exceeded our expectations in every way. The location was perfect, situated on Pudong Avenue with easy access to various attractions and transportation options. The service was exceptional, with the staff at both the reception desk and the concierge desk going above and beyond to ensure our stay was comfortable and enjoyable. From the moment we arrived, the bell staff at the entrance provided us with the best service we have encountered in a long time.

Although this place was truly amazing, we do recommend it to families looking for a luxurious and comfortable stay in the area. With its excellent location and superior services, this hotel is the perfect choice for a memorable stay in Pudong.

I had a great stay at a modern, comfortable hotel near the city center. The location was convenient, as it was close to the subway station, allowing for easy access to popular attractions. The room was spacious and clean, with a stunning view of the city. The staff was attentive and friendly, providing excellent service throughout my stay. I enjoyed a delicious breakfast at one of the hotel's restaurants, and the facilities, such as the pool, were top-notch. a fantastic experience.

The concierge seemed a bit uninformed when I asked about taxi prices to a specific location.

We recently stayed at a hotel for our romantic getaway and really enjoyed the stunning harbour view from our room. the room was clean and comfortable with a large bed that made us feel relaxed. We also loved the swimming pool which was open until late, giving us plenty of time to unwind after our busy day exploring the city.

we found the location was not as central as we hoped, which made it harder to visit some of the top attractions without using public transportation. Unfortunately, the staff weren't as helpful as we expected, as they didn't offer any advice on how to reach some of the further attractions.