The value for money at Pullman was exceptional, with a spacious and comfortable room that exceeded my expectations. The hotel's central location made it extremely convenient, with easy access to the subway, bus station, and a variety of great restaurants. The staff were friendly and accommodating, providing excellent service throughout my stay.

The only thing that could have made breakfast better was more variety in the food options.

Room was decent and comfortable. Appreciated the spaciousness, especially the clean and comfy beds. Excellent location near metro. Loved the in-room coffee.

The hotel staff were incredibly friendly and the reception area had a lovely vanilla scent, which was a nice touch. The location of the hotel was perfect, just a one-minute walk to the nearest metro station and a mall with a variety of cuisine options. We were pleasantly surprised to be upgraded to a spacious room with a separate shower and bathtub. The daily cleaning service ensured fresh sheets and towels, and the beds were extremely comfortable. The provided shampoo and conditioner left my hair feeling amazingly soft. Another highlight was the executive lounge with its stunning views and friendly staff. They even set up a comfortable cot for our baby, who slept better than ever. I had a fantastic stay at Pullman.

Can't recommend highly enough this hotel.

I recently stayed at a hotel in Shanghai for a city break and I had a great experience. the location was fantastic, with easy access to the metro station and plenty of restaurants nearby. I also loved the fact that the hotel offered a variety of delicious cuisine options, including Chinese, Italian, Thai, Japanese. It was really convenient to have such a wide selection of food right on my doorstep.

There were a couple of aspects that could have been improved. the hotel could benefit from some updates and modernization.

I got amazing value for my money at this hotel with large, comfortable rooms and a fantastic view of the city. The staff were incredibly friendly and helpful, going above and beyond to make my stay enjoyable.

The only thing that could have made the breakfast better was a wider selection of pastries.

The location of the hotel was great, with a variety of restaurants and shopping malls nearby. It made it very convenient for exploring the area and finding places to eat. Additionally, the staff at the hotel were friendly and provided good service throughout my stay. They were always willing to help and answer any questions I had.

The hotel looked old and shady when I arrived at night. the lobby gave off a cheap hotel vibe and didn't make a good first impression.

Good breakfast selection with gluten free options, comfortable bed and clean rooms. Executive lounge offered snacks and drinks. Convenient location near metro, Tianzifang area, restaurants, shops, and supermarket. English-speaking, professional staff. Decent bathrooms, strong internet, and daily room cleaning.

The value for money at Pullman was great, with spacious and clean rooms, comfortable beds, and friendly and helpful staff. The location was also perfect, with easy access to the metro and surrounded by restaurants and attractions.

Hotel breakfast could be better with improved temperature control on the food items.

The room was spacious and clean. The location was convenient, close to public transportation and tourist attractions. The staff were friendly and helpful. The breakfast buffet had a wide variety of choices. The club lounge provided complimentary drinks and snacks.

The staff at the hotel were incredibly helpful, especially the young man on the evening shift. He went out of his way to assist us in getting a taxi in the rain. The breakfast at the hotel was great, with a noodle bar, fried eggs and omelettes. They even had ice cream for breakfast, which was a nice surprise. The location of the hotel was fantastic, with a subway station and a mall full of restaurants just a 5-minute walk away. the service and amenities provided were excellent.

Felt like royalty, no reason to complain.

Great location near a metro station and surrounded by shops and restaurants. the discounted dining options for Accor members were a good value. the room upgrade was a pleasant surprise.

Limited supply of mineral water was inconvenient, especially for families with kids.

Friendly service staff, especially the helpful young man during the evening shift. IT support resolved VPN issue promptly. Great breakfast with attentive waiting staff, particularly Iza, the Experience Manager. Spacious and comfortable rooms, well-maintained. Convenient central location, close to public transportation and good dining options. Highly recommended! ⭐️

The hotel's location was perfect for exploring the crafts and fashion arcades of Tianzi Fang, which were within walking distance. Additionally, the hotel was conveniently located near the Line 9 metro stop, making it easy for us to use public transportation. We were impressed with the spacious and comfortable room, which had a decent view and allowed for free movement.

There were a few downsides to our stay. we found the hotel to be expensive.

The breakfast was absolutely amazing, with a wide variety of options available. the staff was very helpful and attentive, especially considering that we were English speakers in a primarily Chinese, speaking area. the spacious and lovely rooms were a definite highlight, making our stay comfortable and enjoyable.

We had a negative experience at the club located in the hotel, where we were not allowed entry and were spoken to rudely. Additionally, the spa was a disappointment as the treatments offered were not up, to, date and many were unavailable.

Convenient location, great upgrade, helpful staff, delicious room service, bilingual staff.