Friendly and helpful staff, clean and comfortable room. The location is convenient for exploring the city. One thing that particularly impressed me was the hotel staff's willingness to assist with any requests. There was a small issue with my reservation, but they quickly resolved it without any hassle. The room itself was spacious and spotless, with all the necessary amenities. The hotel's location was also a plus, with easy access to public transportation and various attractions. Despite a few minor drawbacks, such as limited resources in English and a closed swimming pool with no prior notice, I had a pleasant stay overall. I would definitely recommend Ritan Hotel Downtown for its excellent service and comfortable accommodation.

The hotel had a beautiful and brand new structure, which was definitely a plus. the location of the hotel was also great, with key attractions nearby, making it convenient for exploring the area. Additionally, there was a helpful and friendly staff that provided good service.

There were a few negative aspects to my stay. the language barrier was a major issue, as the staff had limited English proficiency.

The location of the hotel is great as it is situated in the embassy area, which means there are plenty of nearby halal restaurants for convenient dining options. there are multiple halal restaurants in the vicinity, making it easier to find suitable food choices for families with kids. The room itself is average but provides good value for money, while the bathroom is clean and well-maintained.

The hotel's approach of taking an extra deposit on top of the room charge was a hassle for guests. Despite being assured of a refund within a few working days, it has taken almost a month for some guests to receive their deposit back, causing inconvenience and frustration.

Great location, nice room, impressive foyer, good lobby.

Nothing, it is perfect.

The hotel is conveniently located near markets, bars, and restaurants, making it easy to explore the local area. The subway is only a 15-minute walk away and there are plenty of taxi options for getting around quickly. The hotel facilities are impressive, especially the brand new and beautiful structure. Additionally, the staff are friendly and helpful.

Everything was spot on.

Luxurious amenities, top-notch service and perfect location This hotel offered exclusive amenities such as an indoor swimming pool, a sauna, and a health club, that provided us with a truly luxurious experience.

the staff's English comprehension skills were not perfect, but still adequate enough to manage.

The hotel offered free Wi-Fi and the breakfast included in the room rate was really good. the location was superb, as it was close to many restaurants and shopping centers. the room was spacious and the bed was comfortable.

The staff lacked English language proficiency and this made communication a bit difficult. the room lacked basic amenities, such as an iron and ironing board.