We've stayed at the Swissotel multiple times and it's usually VERY good. the staff are generally very helpful, the location is excellent, and the rooms are clean and well-equipped with wifi and good TV channels. the panoramic city view from our hotel room was stunning, and the tranquil atmosphere was perfect after a busy day in the city. the rooms were spacious and comfortable, providing a great place to relax.

No issues at all! 😊

Great 1980s price, nostalgic feel, prompt housekeeping, convenient subway station, excellent location.

All was good.

I had a wonderful time at this hotel. the location was excellent, with a metro station right next to it. the staff were friendly and helpful, especially after a long flight delay. the room was well-appointed and comfortable, with attention to detail. the amenities were plentiful and the view from my room was lovely. the swimming pool and sauna were a great bonus. I will definitely be coming back to this hotel.

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Classic hotel with Swissotel brand facilities. Good breakfast and reasonable price for room and breakfast. Conveniently located near Dongshishitiao Subway station. Professional staff and well-equipped rooms.

The hotel was conveniently located near the subway, allowing easy access to all areas of the city. the rooms were spacious and comfortable, with all the necessary amenities available. Guests could enjoy a variety of breakfast options, which were delicious and satisfying.

The hotel's internet service was unreliable and required a Chinese phone number to connect, causing difficulties for those without one. There were also issues with the billing process, which resulted in an overcharge for some guests.

The value for money at Swissotel was fantastic. The room was spacious and the bed was really comfortable. The location was perfect with the subway right next to the hotel, making it super convenient to explore the city. The staff was friendly and helpful throughout our stay.

The breakfast option could have been improved with better organization.

I was pleasantly surprised by my recent stay at Swissotel. The room was well-kept and the services were excellent. The staff went above and beyond to make my stay welcoming and even surprised me with a birthday cake. The overall experience, from the room to the breakfast, was exceptional.

Although there were a couple of minor hiccups, such as a slow check-out process and a staff member walking into my room without knocking, these were quickly resolved and did not overshadow the positive aspects of my stay.

From the service to the exclusive amenities, every aspect was exceptional. the indoor swimming pool and sauna were a wonderful way to unwind after a long day exploring the city and the massage service was truly relaxing. We enjoyed the peaceful garden area and the bar/lounge was a great setting to enjoy delicious drinks and snacks.

this was easily solved with the short ride to the shopping mall, which was conveniently located.

Fantastic location in the heart of the city, with trendy areas and a variety of restaurants and bars nearby. Attentive and flexible staff who go above and beyond to assist guests. Clean and spacious rooms with a unique blend of Feng Shui and contemporary design. Often offers upgrades that are well worth the additional cost.

Felt exceptional, no reason to complain.

Clean, spacious room. Comfy bed. Great location next to Dongsi Shitiao Subway station. Courteous staff, especially helpful doorman Richard Liu. Good value compared to New York prices.

the staff at the hotel, which I believe was called Swissotel, were incredibly helpful and friendly. the location was fantastic, with easy access to public transportation and popular areas like the San Li Tun district. the concierge went above and beyond to assist us, recommending local places to eat and even helping us find a portable oxygen machine. the rooms were clean and well-equipped, with amenities like Wi-Fi and a good selection of TV channels. it was a great experience and I would definitely stay at this hotel again.

No issues.

The hotel had a great location near the subway, which made it convenient to get around the city. The staff were friendly and helpful, and the bed was super comfortable, ensuring a good night's sleep.

The hotel was a bit outdated, with older rooms and facilities. The Wi-Fi was also poor, making it difficult to stay connected.